Manager, Benefits, Retirement and Wellbeing
Job Summary
Work Location:
London United KingdomHours:
35Line of Business:
Human ResourcesPay Details:
Were committed to providing fair and equitable compensation to all our colleagues. As a candidate we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions including pay details for this role.
Job Description:
This is a broad hands-on regional role for someone who wants to make a meaningful difference to colleagues. Reporting to the Director Retirement Benefits and Wellbeing Europe and Asia Pacific the Manager contributes to the development and delivery of the regional strategy and leads an assigned portfolio of retirement benefits and wellbeing priorities.
The successful candidate will be proactive anticipate needs take ownership and turn ambiguity into action. They will be passionate about improving the colleague experience and wellbeing advancing an inclusive practical and evidence-informed wellbeing strategy. Using sound judgement they will build trusted relationships influence stakeholders and drive priorities to successful outcomes while recognising when to seek input and escalate risks. They will also actively explore and responsibly leverage approved AI and automation tools to improve efficiency enhance insights and create capacity for higher-value work.
Key responsibilities
Regional Strategy and Program Delivery
- Contribute to the design implementation and ongoing management of retirement benefits and wellbeing programs across Europe and Asia Pacific (circa 2000 employees across 10 countries).
- Lead program reviews market assessments renewals and business cases balancing colleague value competitiveness cost risk and operational feasibility.
- Translate strategic priorities into implementation plans governance checkpoints and measurable outcomes.
- Support expansion into new locations by developing scalable and compliant benefit solutions aligned to local requirements and market practice.
- Drive an integrated wellbeing approach that connects business and employee needs.
Risk Governance and Compliance
- Monitor legislative regulatory and market developments and assess implications for assigned programs.
- Maintain effective governance controls procedures and supporting evidence in line with TD policies standards and risk appetite.
- Lead or support audits remediation activities regulatory change implementation risk reporting and issue management ensuring risks are identified and escalated promptly.
Vendor and Financial Management
- Manage relationships with consultants brokers insurers pension providers administrators and wellbeing partners ensuring strong service delivery and value.
- Support sourcing due diligence contracting renewals service reviews and remediation in partnership with Procurement Legal and Risk teams.
- Monitor service performance budgets and program costs identifying opportunities to improve value sustainability and colleague outcomes.
Operational Excellence Data and AI
- Identify opportunities to simplify standardize and automate processes leveraging data technology and approved AI tools to strengthen efficiency insight and control.
- Develop meaningful reporting to support decision-making governance and continuous improvement.
- Leverage technology to create engaging accessible and user-friendly program experiences.
Leadership and Influence
- Build strong relationships across regional and global teams acting as a trusted adviser who brings balanced judgement and practical solutions.
- Lead cross-functional initiatives and working groups establishing clear outcomes accountability and delivery.
- Champion a people-centred approach to benefits and wellbeing translating colleague needs into inclusive practical solutions and represent the region in relevant forums while deputising for the Director as required.
Experience and Qualifications
- Experience managing retirement pensions employee benefits and/or wellbeing programs across multiple countries.
- Proven experience leading complex program design implementation renewal or transformation initiatives.
- Strong understanding of governance risk controls compliance and third-party oversight within a regulated environment.
- Experience managing vendors and advisors including performance management commercial discussions and issue resolution.
- Strong communication skills with the ability to influence senior stakeholders.
- Confidence using data technology and AI-enabled tools to improve outcomes
- Relevant professional qualification in pensions benefits reward HR risk finance or project management is desirable.
Personal Attributes
- Proactive and action-oriented with a strong sense of ownership and accountability.
- Curious adaptable and committed to continuous learning and growth.
- Passionate about helping colleagues and advancing an inclusive wellbeing agenda.
- Digitally minded with enthusiasm for AI automation and process improvement.
- Collaborative and influential with strong stakeholder management and communication skills.
- Commercially and risk aware balancing colleague outcomes with cost compliance and operational considerations.
- Resilient and organized able to manage competing priorities calmly and maintain momentum in a fast-paced environment.
Who We Are
TD Securities is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits including medical coverage paid time off career development and reward and recognition programs.
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials or accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.
Required Experience:
Manager