Makerspace Duty Manager (Fixed Term Contract)

We are looking for an experienced and enthusiastic Duty Manager to join our team at Enable!

About Us:

Enable is a charity dedicated to improving peoples wellbeing and strengthening local communities. We work with councils charities and other local organisations to deliver health leisure community services and events that enrich peoples lives and strengthen our local community.

At Enable we value our employees and our culture focusing on embracing diversity and fostering an inclusive flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment employees will also receive:

Benefits:

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks Wellbeing Hour etc)
• Gym Membership

Reports to: Head of Events

Based: Victoria Library Westminster

Salary: 33000 per annum (pro rata)

Contract: Fixed Term until March 26th 2027 Part Time

Work Arrangement: 18 hours per week On-site

DBS: Enhanced

Role Overview:

Reporting to the Head of Events the Makerspace Duty Manager will play a key role in supporting the smooth day-to-day running of the Makerspace within the mini hub at Victoria Library.

The Makerspace is a dedicated creative community space designed to provide local residents with access to engaging arts crafts and creative workshops. The successful candidate will help foster a welcoming inclusive and inspiring environment for all visitors encouraging community participation and creativity.

The role will involve planning and delivering arts and crafts workshops that inspire and engage a diverse range of audiences supporting individuals to explore and develop their creative skills.

In addition the Makerspace Duty Manager will oversee the administrative functions of the Makerspace including liaising with workshop tutors and facilitators ordering materials and supplies and processing invoices and purchase orders to ensure the efficient operation of the space.

Responsible for the coordination and delivery of the Makerspace programme working alongside the Hub Duty Manager who oversees the wider site operations.

The Events Team are a busy creative tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their the Events Team we celebrate creative problem solving autonomy and integrity in our approach to work.

Main Duties/Responsibilities:

Community Engagement & Experience

• Foster a welcoming and inclusive environment for all members into the makerspace
• Develop and execute initiatives to increase member engagement and retention.
• Serve as the primary point of contact for community members.
• Gather feedback and continuously improve the member experience alongside Community Hub team.

Programming & Events

• Support in the coordination and host workshops networking events meetups and community gatherings as the makerspace programme grows
• Manage event logistics including scheduling promotion and follow-ups

Operations & Administration

• Oversee hub operations (if physical space) ensuring smooth functioning.
• Track community metrics (engagement attendance growth satisfaction).
• Manage budgets related to community activities and events.
• Maintain member database and CRM tools.

Monitoring & reporting:

• Maintain accurate attendance and engagement data
• Support monthly reporting and contribute to quarterly/final evaluation
• Gather participant feedback to inform programme development

Safeguarding & compliance:

• Support safeguarding practices and inclusive delivery
• Follow GDPR/data protection processes
• Work in line with health & safety requirements

Skills and Experience:

• Experience in community management operations events or related roles.
• Strong interpersonal and communication skills.
• Excellent organizational and project management abilities.
• Ability to work independently and handle multiple priorities.
• Experience managing coworking spaces startup ecosystems or innovation hubs.
• Familiarity with CRM tools and community platforms.
• Experience in partnership development.
• Basic budgeting and reporting skills.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference then please Apply Now and follow the prompts.

If this role not quite right however you are still interested in working at Enable then we encourage you to get in touch today on

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are the better our work will be. To find out more on our approach to Equality Diversity and Inclusion please visit our website.

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