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Live-in General Assistant (TSH165)

Customeyes

Job Location:

Stromness - UK

Hourly Salary: GBP 13 - 14

Posted: 10 June 2026 (30+ days ago)

Application Deadline: 7 September 2026

Vacancies: 1 Vacancy

Job Summary

Full-time position

Accommodation can be offer

Tasks

To ensure that each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way going above and beyond what is expected of us. Finally to present an excellent image of our hotel at an extremely high level of Guest Services. Also ensure that our properties are maintained and presented to the highest standard possible- guests entering a property should always feel like they are the first one to have ever stayed at the property.
To Ensure the security of the building and guests
To actively detect guests needs and resolve them
To ensure smooth check-ins and check-outs and maintain updated records of bookings and payments in our Property Management System
To deal with special requests from guests
To report any issue detected
To ensure supplies are available as necessary
To ensure all rooms are clean tidy and fully furnished to accommodate guests need.
To provide basic housekeeping duties including replacing linens changing and arranging the towels emptying trash restocking toilet supplies vacuuming dusting and rearranging the room after guests check out.
To clean rooms and public areas including vacuuming dusting picking up larger objects off the floor cleaning glass and windows spot cleaning partition doors and walls sweeping and mopping tie floors and cleaning toilets.
To ensure gardens look fully tidy and clean at all times. To ensure paved areas/slabs to be weed-free at all times.
To look at all of the linens and treat any stains that is found.
To place all laundry in the washer and add the cleaning agents as directed
To take out the clothes and linens after washing and dry and iron them following the manufacturers recommendations.
To ensure all cleaning supplies are in stock and indicate any shortages to the general manager.
To inspect laundry equipment visually and report any maintenance issues to the building management.