Lead Engineer

Lead Engineer (AI)

Remote-first with occasional visits to Hemel Hempstead or on Park

Permanent Full Time

Competitive salary bonus and benefits

About the role

Are you an experienced software engineering leader passionate about AI-enabled ways of working If so we want to hear from you! Haven is looking for a Lead Engineer to join our growing Technology team taking joint ownership of the direction and output of a delivery squad alongside a Product Manager and UX Designer.

Youll set the technical direction define the architecture and be the key technical contact for squad stakeholders and the wider business. Youll shape how the squad adopts and continually improves AI-enabled engineering practices ensuring work is well-structured appropriately supported and delivered to a high standard of quality security reliability and maintainability.

This is a strongly hands-on role suited to a technical leader who thrives on building capable teams coaching engineers and staying close to the code. Typically youll spend around 80% of your time hands-on in smaller teams (and 60% in larger ones) balancing leadership mentoring and stakeholder engagement across the software delivery lifecycle. You will also commit to being part of our Engineering Lead community actively contributing to developing the overall engineering standards across Haven discussing and solving architectural challenges and providing peer support as appropriate.

Your Opportunity

• Set the technical direction and architecture for your squad
• Define and evolve the squads backlog alongside the Product Manager and UX Designer ensuring work is well understood and structured
• Lead by example in the design and implementation of high-quality solutions
• Own the squads engineering practice embedding effective sustainable AI-enabled ways of working
• Communicate progress risks difficulties ideas and decisions clearly to technical and non-technical audiences
• Coach mentor and support the professional development of squad engineers
• Collaborate with and support other squads driving continual improvement across the wider engineering team
• Act as the initial point of contact for issues affecting engineers ability to deliver (access tooling third-party engagement)
• Contribute to the simplification of Havens digital estate
• Continue to develop your own software engineering capability

What wed like you to bring

• Extensive experience as a software engineer in a similar environment using relevant technology
• Proven experience in a Lead Engineer role demonstrating the ability to foster a strong collaborative and highly productive team.
• Excellent working knowledge of AI-enabled software engineering including AI tooling context management prompting agentic workflows appropriate human validation and common limitations
• Excellent working knowledge of one of C# Dart or TypeScript paired with one Flutter React or
• Strong grounding in software design principles (SOLID Clean Code) TDD and other testing practices
• Excellent solution architecture skills across discovery domain modelling tool selection systems architecture and solution definition
• Solid working knowledge of Agile Lean and OKRs practices and principles
• Good working knowledge of DevOps and SRE (CI/CD logging monitoring alerting) plus AWS or Azure
• Good working knowledge of relevant security concerns (e.g. OWASP Top 10)
• Strong coaching communication and stakeholder management skills
• Ability to work autonomously manage your time well and switch context frequently in a remote setting

Why Haven

Haven is the UKs leading holiday operator welcoming around 4 million guests every year to our 38 parks and 3 exclusive owners-only sites. From Scotland to Cornwall Norfolk to Wales our parks are dotted along some of the most breath-taking parts of the great British coastline.

A career here is more than just a job. Were one great team of up to 12500 during peak season united by a passion for creating experiences and memories that last a lifetime for guests owners and each other. Its what we call our Breath of Fresh Air culture: valuing and supporting every team member to be their authentic self and putting people at the heart of every decision we make.

This role is remote-first. Youll be based from home most of the time with occasional visits to our Hemel Hempstead head office or Haven parks typically around three days on Park per quarter for team collaboration workshops and external events.

Whats In It For You

• 25 Days Holiday Bank Holidays Holiday Buy Scheme
• Discretionary annual bonus
• 20% discount on both Haven and Warner Hotels holiday for youfamilyand friends
• One 4-night Haven break discounted 75% per year
• Comprehensive wellbeing support
• Health Cash Plan
• Exclusive discounts with corporate partners
• Exciting career pathways including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

What can you expect during the recruitment process

Our interview process depends on the role but is up to 3 stages and may contain a presentation or skills test.

Diversity equity and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require including whether a role can be part-time or a job-share.

We genuinely care about every candidates experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying please dont hesitate to reach out to us at .

What We Offer

- Holiday allowance that rises with service plus a Holiday Buy Scheme

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena London

- Exclusive discounts with corporate partners

- Exciting career pathways including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

How to Apply
Were committed to fostering a diverse equitable and inclusive workplace and we encourage applicants of all backgrounds to apply.
To get started click apply now and answer a few quick questions which should take 5 minutes. Once submitted a member of our team will be in touch.