Key Account Manager

Key Account Manager - Major Infrastructure Account - Airside/Landside

60000/700000 OTE Car Bonus

Heathrow Airport/Slough/Hounslow/Hayes/Harlington/Longford/Staines-upon-Thames/London Borough of Hillingdon

Airside Operations Environment

A leading provider of equipment site services and procurement solutions is looking to appoint a commercially focused Key Account Manager to support a high-profile infrastructure and operational environment in West London.

This is a unique opportunity for someone who understands the demands of working within complex operational sites and can build trusted relationships with stakeholders across project delivery operations and procurement functions.

The Role

• Manage and develop a strategically important customer account operating in a safety-critical environment.
• Act as the key interface between operational teams suppliers and customer stakeholders.
• Coordinate equipment materials and service requirements across multiple workstreams.
• Support project mobilisation forecasting and ongoing account development.
• Drive service excellence operational performance and continuous improvement initiatives.
• Identify opportunities for account growth and increased customer value.

What Were Looking For

• Experience within construction plant hire infrastructure logistics facilities management or industrial services.
• Strong account management and stakeholder engagement skills.
• Commercially astute with a proactive solutions-led approach.
• Ability to work effectively across multiple projects and operational teams.
• Experience managing complex or high-profile customer accounts.

Essential Requirement

• Must hold a current Heathrow Airside Pass or have very recent Heathrow Airside experience and be eligible for immediate airside clearance.
• Knowledge of Heathrow operations and working within a secure airport environment is highly desirable.

Why Consider This Opportunity

• Opportunity to work on one of the UKs most significant operational environments.
• High-profile customer exposure with genuine strategic account responsibility.
• Broad solution offering covering equipment procurement and operational services.
• Joining a growing business that is investing heavily in customer experience and operational excellence.
• Significant scope for career progression and personal impact.