Junior Lab Engineer, Ring

As a Lab Engineer you will be a core member of the Ring and Blink engineering organization responsible for operating and continuously improving the Cambridge test lab used by software development and quality engineering teams.
The lab supports automated release validation nightly testing issue investigation and validation of features in development across Android and iOS mobile devices physical Ring and Blink products and simulated device environments.
You will own the day-to-day operation of the lab and ensure that devices test stands supporting infrastructure and test environments remain available and reliable. The role combines hands-on hardware work with device provisioning troubleshooting lab infrastructure support automation and coordination with engineering teams.

Key job responsibilities
- Operate and maintain the Cambridge Ring and Blink test lab keeping devices and test environments reliably available.
- Assemble install configure and maintain mobile-device and Ring/Blink product test stands.
- Provision Android and iOS devices: OS configuration software installation setup and recovery.
- Onboard new Ring and Blink product families including stand assembly device flashing provisioning configuration and connectivity setup.
- Troubleshoot hardware software network Wi-Fi USB power and connectivity issues affecting lab equipment and automated testing; recover failed devices and stands and run root-cause investigation for recurring issues.
- Install replace and maintain lab hardware: phones embedded devices Mac systems test controllers networking equipment cables and relays.
- Develop and maintain scripts and lightweight automation for provisioning health checks recovery monitoring and device configuration.
- Monitor lab health and improve reliability utilisation maintainability and operational efficiency.
- Coordinate hardware installations device shipments inventory purchasing and asset lifecycle management.
- Maintain documentation for lab configuration operating procedures device onboarding troubleshooting and recovery.
- Work with SDETs software engineers product IT/networking teams facilities and suppliers to resolve lab issues and support lab expansion.
- Follow applicable lab health safety security and equipment-handling requirements.

- Bachelors degree in Computer Science Computer Engineering Electrical Engineering or equivalent work experience
- Experience in software QA testing including writing test plans use cases and issue reports
- Experience in a consumer electronics lab environment
- Experience in a Linux or Unix environment
- Experience working on a consumer hardware or software product

- Knowledge of Jenkins build environments
- Experience configuring deploying and testing software updates including the ability to identify issues and escalate to development as appropriate
- Experience running user trials beta field testing or collecting customer feedback
- Experience working with hardware and software teams for setting up testing and troubleshooting prototype devices

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