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IT Support Technician
Job Location:
Yearly Salary:
Posted:
30 August 2026 (Yesterday)
Posted:
Application Deadline:
27 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
37 Hours per Week Permanent
Fix the issue. Support the learning. Keep technology working across college.
Technology matters when it works.
A lesson can run smoothly. A student can access the right resource. A colleague can get on with their work. Equipment is where it needs to be and problems are sorted before they become bigger issues.
As our IT Support Technician youll help make that happen.
Youll provide cross-college technical support to staff and students helping to keep IT equipment software AV and associated infrastructure working effectively. Youll support curriculum delivery by preparing maintaining and troubleshooting equipment and by working with colleagues to resolve technical issues.
This is a practical hands-on role for someone with recent IT technical experience who enjoys solving problems and helping people.
Youll need good knowledge of IT hardware and software confidence supporting equipment and the ability to communicate clearly with users who may have different levels of technical confidence.
Fix the issue. Support the learning. Keep technology working across college.
Technology matters when it works.
A lesson can run smoothly. A student can access the right resource. A colleague can get on with their work. Equipment is where it needs to be and problems are sorted before they become bigger issues.
As our IT Support Technician youll help make that happen.
Youll provide cross-college technical support to staff and students helping to keep IT equipment software AV and associated infrastructure working effectively. Youll support curriculum delivery by preparing maintaining and troubleshooting equipment and by working with colleagues to resolve technical issues.
This is a practical hands-on role for someone with recent IT technical experience who enjoys solving problems and helping people.
Youll need good knowledge of IT hardware and software confidence supporting equipment and the ability to communicate clearly with users who may have different levels of technical confidence.
What youll do
- Provide technical support to staff and students across the college.
- Support curriculum activity by making sure IT equipment is available and working.
- Check maintain and repair equipment or arrange repair where needed.
- Carry out routine technical maintenance of IT equipment and associated infrastructure.
- Support hardware software AV and specialist technology where required.
- Liaise with technical specialists to support network and communication services.
- Help resolve equipment and technical issues in learning and working spaces.
- Work as part of the cross-college technical team.
- Support staff and students with clear practical technical guidance.
- Work flexibly across college sites and changing priorities.
What youll bring
- Recent relevant technical experience within IT.
- Good working knowledge of computer hardware software and peripherals.
- Good working knowledge of AV equipment.
- Confidence checking maintaining and troubleshooting equipment.
- The ability to communicate clearly with staff students and colleagues.
- Good literacy and numeracy skills.
- The ability to prioritise work and use initiative.
- A proactive team approach.
- A flexible approach to working hours and changing college schedules.
- Experience with Mac CAD or specialist curriculum technology would be helpful.
What youre like
- Practical. You enjoy getting hands-on with equipment and solving problems.
- Helpful. You support people clearly and patiently.
- Reliable. Colleagues can trust you to follow things through.
- Calm. You stay steady when technology fails or priorities change.
- Organised. You keep tasks equipment and support requests under control.
- Flexible. You adapt to different sites users and curriculum needs.
- Team-minded. You work well with IT colleagues and wider college teams.
- User-focused. You know that good technical support helps teaching learning and work happen.
Essentials
- Youll need an enhanced DBS check. If you get the job well do this for you.
- Youre committed to safeguarding and inclusion.
- You can travel across college sites and other locations where college activity takes place.
- Youre willing to work flexibly in line with college activity and fluctuating schedules.
- Youre committed to ongoing technical development and role-related training.
- Youll follow college policies including health and safety equality and inclusion.
Why work with us
At Wigan & Leigh College technology supports almost every part of the student and staff experience.
It helps lessons run. It supports specialist curriculum areas. It keeps people connected equipped and able to do their work.
As an IT Support Technician your work will be visible every day. Youll help staff and students solve practical problems keep equipment working and support the technology behind teaching learning and college services.
Youll join a cross-college technical team that works with different departments buildings and users. It is a role with variety problem-solving and the chance to build experience across IT support AV equipment maintenance and specialist curriculum technology.
Time to recharge
It helps lessons run. It supports specialist curriculum areas. It keeps people connected equipped and able to do their work.
As an IT Support Technician your work will be visible every day. Youll help staff and students solve practical problems keep equipment working and support the technology behind teaching learning and college services.
Youll join a cross-college technical team that works with different departments buildings and users. It is a role with variety problem-solving and the chance to build experience across IT support AV equipment maintenance and specialist curriculum technology.
Time to recharge
- Generous annual leave entitlement including bank holidays depending on your role
- Family-friendly leave policies
Wellbeing as well as work
- 24/7 Employee Assistance Programme
- Medicash healthcare plan
- Occupational health support
- Confidential counselling
- Specsavers eye test vouchers
- A culture where people look out for each other
Financial peace of mind
- Local Government Pension Scheme
- Salary sacrifice schemes including Cycle to Work and buy tech
- Railcard and Tusker Green Car Scheme
- Local and national discount schemes
Clear progression routes
- Ongoing professional and technical development
- Opportunities to build experience across IT support AV systems and specialist curriculum technology
- Opportunities to step up specialise or move across college teams
- Leadership pathways
Required Experience:
IC
About Company
Welcome to Wigan & Leigh College we offer a wide range of courses to help individuals achieve success from 16+.
