Infrastructure Analyst

Location: UK - Nottingham Job-ID: 220027 Contract type: Standard Business Unit: Information Technology

Life on the team

Location: Onsite in Derby
Clearance: DV cleared

Youll join an onsite team supporting a highly secure enterprise-scale customer environment in Derby.

Working across Wintel server networking and infrastructure technologies youll play an important role in maintaining critical services while contributing to ongoing technical improvement and project delivery.

This is an excellent opportunity for someone who enjoys solving complex technical problems and working in a collaborative onsite team environment.

What youll do

• Offering solutions and workarounds to incidents/problems.
• Working to SLAs and deadlines.
• Reviewing services and application delivery.
• Prioritising and managing several tasks at a single time.
• Establishing a good working relationship with wider teams and customers alike.
• Keeping up to date with advancements in technology.
• Working with a variety of customers to gain a detailed understanding of their requirements.
• Designing developing and deploying technologies on Windows Platforms.
• Providing remote on-call out of hours support.

What youll need

Experience/Clearances:

• Either currently holds DV clearance or SC cleared and eligible to undertake DV.
• Experience working of a third line capacity in Managed Services providing specialised support across Windows Server Platforms.
• Excellent troubleshooting skills and demonstratable ability to make key technical decisions independently.
• Excellent communication skills.
• Prioritisation and task management skills.

Technologies:

• Active Directory experience: Group Policy Objects (GPO) Forests Domains Domain Controller Roles DNS Permission Models Delegation Trust relationships LDAP and Kerberos.
• VMware/VxRail.
• DHCP.
• Exchange 2019/SE.
• Microsoft Windows Server (& 2025) including server core.
• Skype for Business 2019/SE.
• Windows 10.
• Core Windows infrastructure components (DHCP Windows failover clustering etc.).
• Designing developing and deploying technologies on Windows Platforms.
• PKI and Certificate Management.
• Quest Tools (Active Roles Change Auditor Recovery Manager).
• Anti-virus technologies (McAfee ePO ENS VSE HIPS and DLP).
• Scripting (PowerShell VB etc.).

Desirable:

• Exposure to Citrix technologies.
• Exposure to Virtualization technologies.
• Exposure to Messaging technologies.
• Ivanti Device Control.
• SecureEnvoy 2FA.
• Nexthink.
• Trelix ePO.

About us

We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.

Were a place where you can belong

With over 21000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.

Youll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive barrierfree experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role youll be guaranteed an interview and were happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!