Informatics Technical Service Specialist UKI

AlinIQ InformaticsTechnical Specialist
Abbott Diagnostics Field Based (UKI Travel Required)

Abbott is a global healthcare leader dedicated to helping people live fuller healthier lives. Our innovations span diagnostics medical devices nutrition and branded generic medicines improving health outcomes for millions worldwide. With more than 114000 colleagues supporting customers in over 160 countries we are committed to advancing the future of healthcare.

About Abbott Diagnostics

Abbott is a global leader in in vitro diagnostics providing advanced instruments digital solutions and laboratory systems that support hospitals clinics and healthcare organisations around the world.

Our digital portfolio including theAlinIQ Informaticssuite helps customers streamline workflows strengthen operational efficiency and elevate diagnostic accuracy through innovative data-driven technology.

TheAlinIQ InformaticsTeam operates within the UKI Service Organisation supporting customers with technical expertise and handson delivery of complex digital health solutions.

About the Role

Were looking for anAlinIQ InformaticsTechnical Specialistto deliver and support complex IT infrastructure solutions spanning Abbotts Digital Health applications.

In this field-based position youll play a key role throughout the full project lifecycle from implementation and configuration to optimisation training and ongoing customer support.

You will combine strong technical skills with excellent communication and problemsolving abilities to ensure laboratories can fully leverage the power of Abbotts informatics platforms.

What Youll Be Doing

• Implement and configure AlinIQ Digital Health applications in line with customer requirements

• Collaborate with project teams to understand and validate technical needs

• Integrate software and hardware components recommending appropriate infrastructure where required

• Deliver engaging structured training to end users

• Provide postimplementation support troubleshooting andperformance optimisation

• Build strong customer relationships and act as a trusted technical advisor

• Track progress document updates and maintain accurate project records

• Participate in customer meetings and internal team sessions

• Support continuous improvement through customer feedback and solution enhancements

• Travel to customer sites as part of role delivery (up to 80%)

What Youll Bring

• A Bachelors degree (or equivalent experience) in Computer Science Information Systems Medical/Hospital Informatics or a related field

• Technical understanding of IT systems within healthcare diagnostics or laboratory environments

• Practical experience installing configuring or supportinglaboratory informatics systems(e.g. LIS middleware analyser management inventory systems)

• Excellent customer-facing and communication skills

• Strong analytical thinking problem-solving abilities and attention to detail

• Ability to manage tasks independently while collaborating effectively across teams

• Proficiency with business applications such asMS OfficeMS Project orSmartsheet

• Willingness to travel regularly and flexibly to support customer needs

What We Offer

As youd expect from a global healthcare leader Abbott provides an excellent package including:

• Competitive salary

• Defined contribution pension scheme

• Private healthcare

• Life assurance

• Flexible benefits programme tailored to your needs

Youll also gain opportunities for professional development global exposure and meaningful work that directly contributes to improving patient care.

The base pay for this position is

In specific locations the pay range may vary from the range posted.