Imaging Operations Manager

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Iron Mountain is seeking a strategic Operations Manager to join our Digital Imaging & Document Processing team.

In this role you will lead our document scanning operations in Rugby driving operational excellence through effective team performance continuous process improvement and sound financial management. You will serve as a key operational leader empowering a high-volume workforce to deliver exceptional service while maintaining the rigorous quality standards our clients trust us to uphold.

What Youll Do (Responsibilities)

In this role you will:

• Direct Operational Strategy: Oversee daily processing activities establish clear priorities and drive department performance across client deliverables.

• Lead & Develop Teams: Mentor and motivate a large operational workforce utilizing training plans and skills matrices to cultivate a high-performing team culture.

• Optimize Service Delivery: Partner with senior leadership to forecast resources streamline workflows and enhance continuous improvement processes.

• Maintain Financial & QA Oversight: Manage operational budgets monitor client contract cost models and enforce strict adherence to standard operating procedures (SOPs).

What Youll Bring (Skills & Qualifications)

The ideal candidate will have:

• Proven leadership experience managing large teams (100 headcount) within a fast-paced target-driven environment.

• Strong knowledge of business process management process implementation and operational security compliance.

• Demonstrated commercial acumen with experience managing financial data pipeline forecasting and operational KPIs.

• Security Clearance (or eligibility/willingness to undergo required security vetting checks).

What We Offer (Benefits)

• Location: Rugby

• Competitive compensation and benefits aligned with experience.

• Comprehensive health wellness and retirement plans.

• Opportunities for continuous learning and professional growth.

Ready to elevate the impact of your operational leadership Apply today and partner with us to shape the future of document processing at Iron Mountain.