HR Coordinator

HR Co-ordinator (37 hours per week Permanent)

Location: Contractual base in Salvus House Durham with hybrid working opportunities

Salary Range:26400 - 33000 (pro rata) plus a discretionary bonus potential of up to 8% of annual salary

Job Level: D

Reporting to: HR Manager

We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview.

ABOUT US

Wave is a leading national business water retailer helping over 300000 customers across the UK to benefit from the non-household water market. Were dedicated to helping businesses lower water use be more water efficient and reduce costs all which helped us earn all which helped us proudly earn the Water Retailer of the Year award in 2021 reclaim the title in 2023. Most recently we celebrated the win again in 2025 where the judges highlighted our commitment to social value and sustainability as well as our market-leading customer service. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do making a positive difference to the environment and society.

The culture at Wave is like nowhere else. Were committed to a happy healthy place to work and have a working environment which supports continuous learning and development one where people can really flourish. Our people are at the centre of everything we do. Joining us means youd be part of a team of over 300 people working flexibly across two UK based offices. Youll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.

WHATS IN IT FOR YOU

Wealth

• Excellent pension scheme - we will double match your contribution up to a maximum of 5% employee contribution and 10% from Wave
• Bonus potential
• Perkbox membership with a vast range of perks - high street savings (fashion retailers supermarkets and restaurants) discounted cinema tickets travel and holiday discounts and online fitness classes
• Income protection scheme
• Personal accident insurance
• 4x salary life assurance
• Free onsite parking

Time off

• 24 days holiday rising to 26 (plus bank holidays)
• A day off for your birthday
• Half a day on Christmas Eve and New Years Eve
• The option to buy holidays
• 1 day paid volunteering

Wellbeing

• Hybrid/Flexible working
• Healthcare cashback and treatment scheme
• Cycle to work scheme
• 24/7 Employee Assistance Programme
• Free flu shots

Family Friendly

• Enhanced maternity and paternity pay
• Enhanced shared parental and adoption leave
• We care about you as an employee and have a range of resources available to both you and your family

THE ROLE IN A NUTSHELL

As our HR Coordinator youll provide first-line HR support to employees and managers across the business helping to ensure a smooth and professional employee experience. Youll be responsible for a wide range of HR administration recruitment and onboarding activities maintaining accurate records responding to HR queries and supporting the wider HR team. This is a busy role that would suit someone with solid HR experience strong organisational skills and a good understanding of the employee lifecycle.

WHAT WILL YOUR TYPICAL DAY LOOK LIKE

No two days are the same. You could be responding to employee and manager queries updating HR systems preparing reports coordinating recruitment activities issuing contracts or supporting new starters through their onboarding journey. Youll also help maintain accurate HR records provide guidance on routine HR matters support payroll processes and assist with HR projects and employee engagement initiatives.

WHAT DO WE NEED FROM YOU

Were looking for someone who has previous experience in an HR Coordinator HR Administrator or similar HR support role with a good understanding of HR processes and UK employment law. Youll be confident providing first-line HR guidance managing multiple priorities and working accurately with sensitive information. A CIPD Level 3 qualification (or equivalent HR qualification) and/or substantial HR experience across the employee lifecycle is essential along with strong Microsoft Office skills and excellent attention to detail.

HOW DO I APPLY

Please refer to the essential criteria in the job description as this is what you will be shortlisted against.

For external candidates you can access the job description here.

For internal candidates you can access the job description here.

To apply please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.

Closing date: 4pm on 23 September 2026

Wave processes your data in line with data protection laws. You can find out more by accessing our Recruitment Privacy Notice.

Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people we would love to hear from you.

BE YOURSELF OUR DIFFERENCES MAKE US STRONGER

Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause neurodiversity or any other reason please do let us know by contacting .

Required Experience:

Senior IC