Housing Hazards Co-ordinator

About the role

Awaabs Law requires social landlords to investigate and address emergency and significant hazards within defined timescales taking a risk based approach for our homes and customers.. HHSRS (Housing Health and Safety Rating System) is also a key requirement to keep our homes and customers safe.

As our Housing Hazards Coordinator you will support the Repairs & Maintenance Manager by collecting validating updating and analysing the data needed to maintain compliance with both .

You will review information daily weekly monthly and quarterly helping to ensure cases are monitored and progressed within the required timescales and providing accurate performance insights that drive continuous improvement and support effective decision-making.

What youll do

• Develop and maintain accurate dynamic reporting to demonstrate compliance with Awaabs Law and HHSRS.
• Monitor planned and remedial works ensuring data is accurate up to date and supports timely action.
• Produce compliance reports identify improvements make recommendations and follow through on agreed actions.
• Manage and retrieve operational data using systems including Mobysoft Keystone Orchard and Service Connect.
• Work collaboratively across departments to promote clear ownership of Awaabs Law and HHSRS responsibilities.
• Build positive relationships with customers and other stakeholders.

What you will bring

• An understanding of housing compliance legislation and guidance particularly Awaabs Law and HHSRS or the ability to develop this knowledge quickly.
• Strong data analysis and reporting skills with the ability to interpret information and present clear insights.
• Confident using operational data management systems; experience of Mobysoft Keystone Orchard or Service Connect would be advantageous.
• Effective organisation skills with the ability to monitor multiple cases and deadlines.

We reserve the right to close this vacancy early for the right candidate.

Greatwell Homes is a rewarding place to work. As a not-for-profit organisation were committed toproviding great services and high-quality living environments.

Our staff are committed to meeting customer needs and helping to make our local neighbourhoods great places to live.

We value our staff and always look for ways in which we can help them develop their skills and knowledge.