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Hotel Duty Manager
Job Location:
Monthly Salary:
Posted:
6 November 2026 (16 hours ago)
Posted:
Application Deadline:
3 February 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
WERE HIRING: HOTEL DUTY MANAGER
Four Points Flex by Sheraton Doncaster
Are you a people person who loves hospitality thrives on a challenge and enjoys making every guest feel welcome Were looking for an enthusiastic hands-on Duty Manager to join our team at Four Points Flex by Sheraton Doncaster!
If you have a passion for great service a positive attitude and the confidence to keep things running smoothly wed love to hear from you.
A DAY IN THE LIFE OF A DUTY MANAGER
No two days are the same! As Duty Manager youll play a key role in the day-to-day running of the hotel ensuring our guests enjoy a welcoming comfortable and memorable stay.
What youll be doing:
- Welcoming our guests: Managing check-ins and check-outs ensuring accurate billing and delivering a warm friendly welcome from arrival to departure.
- Creating a great bar experience: Serving drinks and providing friendly attentive service to our guests.
- Leading the shift: Taking responsibility for the smooth running of hotel operations and supporting the team throughout each shift.
- Supporting food and beverage: Working alongside colleagues to deliver excellent service at breakfast lunch and dinner.
- Preparing for successful events: Ensuring conference rooms are set up and ready for organisers and delegates to arrive.
- Keeping everything running smoothly: Coordinating with housekeeping and maintenance teams to manage room availability and resolve issues efficiently.
- Delivering exceptional standards: Maintaining high standards of service and creating a positive atmosphere even during busy and high-pressure periods.
- Supporting your team: Leading by example communicating effectively and helping colleagues deliver their best every day.
WHAT WERE LOOKING FOR
Were looking for someone who brings energy enthusiasm and a genuine passion for hospitality.
Youll ideally have:
- A passion for people: Previous experience in front desk reception guest services or a similar customer-facing role.
- Leadership potential: Experience supporting or supervising a team with the confidence to take ownership and lead by example.
- Excellent communication skills: A friendly professional approach and the ability to build positive relationships with guests and colleagues.
- A natural problem-solver: Someone who stays calm under pressure thinks on their feet and finds practical solutions.
- Strong organisational skills: Attention to detail when managing reservations guest requests billing and daily operations.
- A team-first attitude: Someone who enjoys working collaboratively and creating a supportive environment for everyone.
- Confidence and initiative: The ability to make quick sensible decisions and take responsibility when needed.
- Flexibility and enthusiasm: A positive adaptable approach and the energy to thrive in a fast-paced hotel environment.
Most importantly youll care about the little things that make a big difference to our guests and take pride in helping create a fantastic hotel experience.
WHY JOIN OUR TEAM
At Four Points Flex by Sheraton Doncaster youll have the opportunity to make a real difference develop your hospitality skills and be part of a team that works together to deliver great guest experiences.
If youre ready to take the next step in your hospitality career and enjoy a role where every day brings something new wed love to meet you!
Required Experience:
Manager
