Home Team Assistant

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Home Team Assistant

Location: London United Kingdom

About the role:

Reporting to the Office Services Manager youll keep front-of-house running smoothly while supporting a broad range of operational and facilities functions. At this level the focus is on reliable delivery clear communication and a proactive attitude noticing what needs doing and acting on it. Youll develop hands-on experience across workplace operations supplier coordination and office administration with full training provided across all systems and tools.

What you will be doing:

• Welcome clients visitors and employees ensuring every interaction is warm professional and efficient
• Manage office access across multiple locations including issuing and removing access passes
• Coordinate meeting room bookings and visitor arrangements
• Set up and reset meeting rooms for client meetings workshops and internal sessions
• Coordinate catering orders and provide hospitality support for client and team events
• Support the planning and logistics of office events pitches and socials
• Answer and direct incoming calls and respond to email requests in a timely manner
• Provide diary management and scheduling support as needed
• Maintain accurate records and documentation
• Raise purchase orders and support day-to-day financial administration
• Process deliveries mail and courier services
• Keep multiple offices stocked with groceries stationery and supplies
• Coordinate maintenance callouts and liaise with facilities providers as required
• Support health and safety procedures and workplace compliance requirements
• Support the Office Services Manager with operational tasks projects and administrative activities

What you need to be great in this role:

• Experience in a front-of-house reception or customer-facing role this can include retail hospitality events or office environments
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Clear confident communication written and verbal
• A proactive approach: you notice what needs doing and act without being asked
• Attention to detail particularly when maintaining records and trackers
• You stay focused and solutions-oriented when things get busy
• You build easy positive relationships with colleagues clients and visitors
• Familiarity with Microsoft Outlook Teams or ticketing systems is helpful full training is provided
• A good understanding of workplace security and access control systems or a genuine willingness to develop knowledge in this area
• Basic awareness of financial administration including purchase orders and invoice tracking
• Curiosity about how AI tools can support day-to-day tasks drafting communications streamlining scheduling or organising information
• Willingness to explore AI tools relevant to operations and office management
• Agentic mindset: the ability to break tasks into manageable steps and find practical efficient solutions

Req ID: 18628

#LI-RS1 #LI-Associate #LI-Onsite

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency not to replace human evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair thoughtful and equitable experience for every candidate.

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.