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Healthcare Assistant
Job Location:
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Us
At medneo UK were reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI CT Ultrasound and preventative health screening services with a strong focus on quality safety and exceptional patient care.
Were looking for Healthcare Assistant who want to make a difference professionals who thrive in a busy supportive environment and are passionate about delivering an outstanding patient experience every single day.
Whats in it for you...
Location: Central London Great Portland Street
Hours: 3 shifts per week across 7 days (no fixed days)
Shift times: 7:30am 8:00pm (37.5 hours per week over 3 days per week 12.5 hour per shift)
- Salary: 28900pa
- Time to Recharge: 25 days holiday bank holidays up to 3 extra for long service
- Private Medical Insurance (Bupa) includes pre-existing conditions
- Add-On Family Health Options and Life Assurance x5
- Dedicated Wellbeing Tools
- Career Growth: Paid CPD structured development internal promotions
- 24/7 GP Access Mental Health First Aiders
- True Team Culture Youre supported heard and never just a number
- Plus: Blue Light Card gym discounts cycle to work cashback plans Tastecard Denplan tech vouchers & more
- Discount for friends & family MRI scans in the London centre
- Inclusive values-led culture that celebrates you
Key Responsibilities
Patient Care and Interaction
- Welcome patients and assist with the completion of examination-related paperwork.
- Escort patients to and from the waiting room ensuring they are well-prepared for the procedure.
- Explain procedures clearly answer questions and offer reassurance to reduce patient anxiety.
- Assist Radiographers in preparing patients for examinations.
- Assist with manual handling as needed.
- Monitor appointment times and keep patients informed of delays or changes.
General Clinical Duties
- Take and record patients vital signs (observations) as part of the examination or aftercare process.
- Cannulate patients (if appropriately trained and certified).
- Monitor and manage patients post-examination including drug-related aftercare.
- Ensure a good understanding and application of MRI safety and Radiation Protection regulations.
MRI-Specific Duties
- Screen patients for contraindications to MRI (e.g. metal implants pacemakers) referring to radiographers as needed.
- Assist with preparation for contrast-enhanced MRI procedures (e.g. preparing contrast media helping with cannulation setup under supervision).
- Help manage patient bookings safety checklists and documentation in line with local MRI safety protocols.
- Ensure MRI-safe practices are upheld including adherence to magnetic safety zones.
Ultrasound-Specific Duties
- Support efficient scheduling and turnaround of appointments. Liaise with radiologist and book Ultrasound Examinations as required
- Prepare rooms and equipment for a variety of ultrasound scans (e.g. abdominal obstetric vascular).
- Chaperone patients during intimate examinations ensuring dignity and privacy.
- Clean ultrasound probes and equipment between patients according to infection prevention guidelines.
Preventative Health Screening Duties
- Ensure that all queries are responded to timeously and patients scheduled as soon as possible for Health Screening packages
- Prepare all documentation and book all support services appointments (e.g. mammogram) at the preferred providers
- Assist the GP and chaperone and perform the pre consultation tests required as appropriately trained
- Compile all reports in preparation for the follow up consultations
- Maintain a professional seamless patient pathway throughout the screening process.
Operational and Administrative Duties
- Accurately complete records in the RIS system and other documentation to support compliant scan day operations.
- Assist in sending reports and scheduling patient appointments as needed
- Accept unpack and manage deliveries; assist with regular stock takes and stock record maintenance.
- Support clinical audits in collaboration with the Quality and Risk Team.
- Adhere to policies procedures and report any suggested changes for improvement.
- Maintain confidentiality of all personal medical and financial information.
Quality and Compliance
- Deliver excellent customer service and maintain a professional patient-focused approach.
- Understand and support the organizations Quality Management System and ISO 9001:2015 standards.
- Comply with MHRA guidance and the IR(ME)R 2017 regulations where applicable.
- Contribute to the ongoing improvement of internal processes alongside the UK management team.
Skills Knowledge and Expertise
We would love to hear from you if you
- Experience working with patients in a healthcare environment
- Certified in phlebotomy or cannulation (highly advantageous)
- Are a highly organised with a positive can-do attitude understanding your colleagues and patients needs always going the extra mile with nothing being too much trouble
- You pride yourself on your attention to detail efficiency and ability to take ownership and manage your own workload whilst working across a variety of different tasks
- Have excellent communication and people skills with ability to build strong positive relationships with all patients colleagues and service providers.
- Have ability to prioritise conflicting deadlines with a flexible approach to changing plans always delivering to a high standard.
- Are happy to adhere to medneos corporate values legal and regulatory policies and procedures.
- You are constantly thinking about how we can improve the way we do things and create an even better patient and colleague experience.
- Have strong IT skills across all Microsoft programmes.
The medneo promise...
Our Values: The medneo Promise
We are a values-led team and we live these every day:
We are a values-led team and we live these every day:
- Act With Courage We speak up take responsibility and do the right thing always.
- Patient & Customer Satisfaction Patients are at the heart of every scan we do.
- Responsible & Accountable We own our actions and honour our commitments.
- Service Quality Were always improving always learning.
- Great Teamwork We celebrate difference lift each other up and listen without judgement.
Apply Today
Ready to join a company where innovation meets compassion Wed love to welcome you.
Or contact:
Or contact:
Everyone is welcome at medneo UK.
We actively celebrate diversity and are proud to be an inclusive gender-equal and supportive workplace. If you need any adjustments during the application process just let us know.
Required Experience:
Junior IC
