Growth Restaurant Leader
Job Summary
The Growth Restaurant Leader is a Restaurant Leader with Raising Canes that is also responsible for providing strategic direction for each new restaurant opening (NRO) they support. This role is responsible for leading the NRO process and training the Restaurant Leader while deployed. The Growth Restaurant Leader works in collaboration with the Restaurant Leader to meet all performance milestones before and after opening.
This role is tasked with the oversight of the training teams performance NRO admin duties and supports all
operations and people development.
The physical work environment includes working in a fast-paced kitchen environment which involves leading a
high volume kitchen team directly on the floor and interacting with customers. It also includes both inside and
outside work in varied temperatures working with and around food products industrial equipment commercial
cleaning products that require the use of personal protective equipment and physical activities necessary to
complete the responsibilities of the job.
Your Impact and Responsibilities:
Leads NRO strategy and oversees daily restaurant operations and enforces Raising Canes policies and
standards
Leads daily restaurant operations and enforces Raising Canes policies and standards
Develops the growth team and ensures all performance standards are met
Supports staffing scheduling training and performance management
Utilises reward and recognition program for the crewmembers in the restaurant
Audits all facets of operations and delivers feedback to support strategy development and execution
with financial people and operations management
Executes shift management meeting Raising Canes operations and safety standards
Performs restaurant performance standards observation walks and uses tools to document results and
take corrective action when needed
General to the role:
Enforces Raising Canes policies and standards
Uses required tools forms and logs to support shift execution document results and take corrective
action when needed
Deploys Crewmembers during a shift and provides exemplary customer service
Utilises reward and recognition program for the Crewmembers in the restaurant
Authorises employee functions requiring manager approval (e.g. discounts timeclock overrides etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Achieves and maintains training restaurant status
Achieves meets expectations or better metrics in all crewmember and operations performance
metrics
Completes other duties as assigned
Qualifications :
Detail-oriented organised and able to manage multiple priorities that may be constantly changing
Self-driven flexible and highly energetic with strong analytical written and verbal communication
skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognise problems set goals create plans and convert plans into action to solve problems
Able to measure performance subjectively and objectively with a high level of emotional intelligence
Proficient in a variety of technology systems including Microsoft Office (Excel Word and Outlook) and
ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days evenings and weekends and travel as needed for work-related functions and training
Able to manage all public dealings in a professional manner consistent with Raising Canes policies and
acts as a brand ambassador inside and outside the restaurant
5 years of restaurant or retail management experience
New restaurant opening and local restaurant marketing experience preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying
Remote Work :
No
Employment Type :
Full-time
About Company
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office ( ... View more