Front Office Team Member

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work line with the requirements set by the Asylum and Immigration Act 1996 all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Full Time Contract Permanent 5 days per week. Expected Start Date: Mid-November 2026 (TBC) salary 14.80 per hour.

Do you have a passion for people Do you enjoy meeting new faces every day If this is the case Then we want YOU to join our Front Office team! :)

Ibis London Wembley is looking for positive team member to support the reception team and create memorable experiences for our guests.

What will you do

If you think talking to people is an art and if you enjoy when no day is the same Then this is what you could expect to do:

Welcome the guests and consistently offer professional friendly and engaging service.

Contribute to guests satisfaction by providing high quality services with a warm and friendly approach.

Assist guests regarding hotel facilities in an informative and helpful way.

Review arrivals ensure that special requests are met and service is anticipatory.

Handle Guest concerns and react promptly logging notifying proper areas and ensuring the utmost satisfaction in resolutions.

Assist in growing ALL program membership.

Qualifications :

• Prior experience working with OPERA cloud will be valued.
• Fluency in English
• Customer Service

Additional Information :

A little more information:

As Front Office Team Member you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role.

Our hotel offers 210 rooms and Bar-Restaurant. Ibis London Wembley is a modern hotel situated in the heart of Wembley one of Londons most vibrant areas. It offers convenient access to some of the citys major attractions including the iconic Wembley Stadium and OVO Arena.

Ready to discover more Get in touch with us. We would love to hear from you.

One more thing

By working at the Ibis London Wembley you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong.

Remote Work :

No

Employment Type :

Full-time