Finance Operations Manager

Make a Difference Through Finance

We are a specialist provider of housing and support services across England owning and managing around 4500 homes in partnership with 79 local authorities. We provide general needs housing supported accommodation and homes for older people.

We are looking for a talented and proactive Finance Operations Manager to join our Finance Team. This is an exciting opportunity for a commercially minded finance professional who wants to use their expertise to support meaningful social impact.

The Finance Operations Manager will lead and manage the Finance Operations function ensuring the efficient and effective delivery of rent accounting accounts receivable and accounts payable services. The role is responsible for maintaining strong financial controls ensuring compliance with regulatory and organisational requirements supporting the production of accurate financial information and leading the Finance Operations Team to provide a high-quality service to internal and external stakeholders.

What youll be doing

• Manage and oversee all aspects of rent accounting across directly managed housing general needs housing and other letting arrangements ensuring transactions are processed accurately and within agreed timescales.
• Ensure the effective operation of rent debit processing rent interfaces cash posting arrears accounting and bad debt provisions to support accurate financial reporting.
• Oversee the reconciliation of rental bank accounts rent control accounts and other key balance sheet accounts ensuring discrepancies are identified and resolved promptly.
• Act as the finance lead for the annual rent setting process including the production and review of rent increase calculations and resident notifications.
• Manage the preparation and review of service charge schedules and service charge increases working closely with operational teams and other stakeholders.
• Maintain expert knowledge of the Regulator of Social Housing Rent Standard and ensure ongoing compliance with rent and service charge regulations.
• Ensure the integrity and accuracy of data held across finance housing management and procurement systems including supplier and rental information.
• Manage and oversee the purchase ledger function across Salvation Army Homes Kingsown Property Limited and development activities ensuring invoices and payments are processed accurately and in a timely manner.
• Ensure all month-end activities relating to rents accounts receivable and accounts payable are completed in line with the monthly reporting timetable.
• Review and maintain procedures process documentation and financial regulations relating to finance operations ensuring compliance across the organisation.
• Ensure robust financial controls are maintained in relation to income collection supplier payments reconciliations and master data management.
• Deliver a high-quality customer-focused service to internal and external stakeholders ensuring queries are resolved efficiently and professionally.
• Support the preparation of annual budgets forecasts and financial plans providing operational financial information and analysis where required.
• Support year-end accounting processes including the preparation of audit working papers and responding to requests from internal and external auditors
• Review and approve balance sheet reconciliations ensuring completeness accuracy and timely resolution of outstanding items.
• Identify and implement opportunities to improve financial processes controls systems and reporting to enhance efficiency and service delivery.
• Ensure compliance with organisational policies procedures financial regulations and statutory requirements.
• Undertake any other duties commensurate with the responsibilities and grade of the role

What youll bring

• AAT qualified /equivalent or Actively studying towards a Professional Accounting Qualification (e.g. ACCA CIMA ICAEW)
• GCSE Maths & English
• Ability to influence challenge and support non-financial stakeholders.
• Excellent communication and presentation skills.
• Strong financial systems experience.

Working Arrangements

This is a hybrid role. You will work primarily from home but will need to occasionally attend the London Office (Denmark Hill).

Our Offer

In return we offer a competitive and supportive benefits package including:

• 26 days annual leave plus bank holidays increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical dental therapies plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options including season ticket loans emergency loans mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

How to apply

• Submit CV and supporting statement

Closing date: 15 October2026 (please note we may close the vacancy early if we receive a large volume of applications)

Founded in 1959 Salvation Army Homes is a registered provider and exempt charity and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England owning and managing around 4500 homes in partnership with 79 local authorities. We provide general needs housing supported accommodation and homes for older people.

If you join our passionate staff team you will be contributing to our mission; Safe Homes. Transform Lives where you will make a positive difference to residents who are at the heart of everything we do.

Guaranteed interview scheme: Please let us know if you have a disability are a Salvation Army Homes resident or ex-resident are a care leaver or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

As an equal opportunities employer Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

If you require any adjustments or support to enable you to participate fully in the selection process please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.