Field Officer

Home-based (main office in Orpington) with regular travel to events and venues
(depending on experience)
20% performance-related bonus based on KPIs
Full-time remote with travel

About the role

Policefriendly & Metfriendly is looking for an experienced Field Officer to join our busy and growing team. This is a home-based role that involves travelling to police force venues events and meetings across the UK.

The main purpose of the role is to grow membership and generate new business by building strong relationships within UK police forces and related organisations. Youll promote Metfriendly products and services through face-to-face engagement events presentations and collaboration with internal teams.

Success in this role will be measured through lead generation engagement and achieving new business targets.

What youll be doing

Youll act as a key ambassador for Metfriendly building trusted relationships with stakeholders across UK police forces and associated organisations. This includes working with decision-makers staff associations and representatives to promote our products and secure opportunities to present to members.

A large part of your role will involve generating leads for force presentations and events helping to increase our presence and visibility within regional forces. Youll develop a strong understanding of Metfriendlys products and services so you can confidently explain their value to members.

Youll work closely with the Marketing Team to plan and deliver promotional activity support marketing campaigns and help raise brand awareness. This will include helping to organise events coordinating diaries and travel and supporting the wider Field Team calendar.

Youll also research new business opportunities such as new markets partnerships trends and ways of reaching both new and existing members.

Accurate record-keeping is important so youll be responsible for maintaining the CRM system and ensuring all calls and activity are logged correctly.

Who were looking for

Were looking for someone who is confident approachable and comfortable working independently while also collaborating with a wider team. Youll be a strong communicator and influencer able to build rapport quickly and listen carefully to member needs.

Youll be organised flexible and motivated by results with a genuine drive to deliver excellent service and grow the Societys membership.

Skills and attributes

• Excellent communication and presentation skills
• Confident influencer and active listener
• Member-focused and results-driven
• Well organised with strong time-management skills
• Comfortable working remotely and managing your own diary
• Confident using MS Office and CRM systems
• Able to analyse activity and report on results
• Flexible and adaptable to travel and changing priorities

Experience and qualifications

• Experience working in a regulated financial services environment
• Proven track record of generating new business or growing membership
• Experience delivering training or presentations
• Degree or equivalent qualification
• Vocational or professional qualification (e.g. Certificate of Knowledge of Policing)
• Financial services qualification (desirable but not essential)

Required Experience:

Unclear Seniority