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Delivery and Returns Coordinator (12-month FTC)

ASOS


Job Location:

London - UK

Monthly Salary: Not provided by the employer
Posted: 10 October 2026 (18 hours ago)
Application Deadline: 7 January 2027
Vacancies: 1 Vacancy

Department:

Supply Chain

Job Summary

ASOS Supply Chain is responsible for inbound warehousing outbound and returns of our customers parcels across the globe. As a Delivery and Returns Coordinator you will be part of the team delivering insight analysis & action to any of the areas within Supply Chain. The ideal candidate will have some experience in a supply chain environment either working for a delivery carrier within a warehouse or supporting inbound operations managing stakeholder relationships. 

You will be a core part of the Supply Chain team working with operational strategic development managers and our data team so youll need to have a collaborative mindset and be comfortable in a dynamic and changeable work environment. Part of the role will also be chipping in to support implementations or supporting over peak so being a team player is very important. We believe working for ASOS is a special opportunity and were proud of how weve grown the career of our Supply Chain team members so if youre looking for growth and can provide the results to back it up wed love to speak to you! 

The Details 

  • Data Analysis:Analyse business data within ASOS platforms to identify process inefficiencies and potential areas for improvement including tracking of non-compliance or variance vs the design intent path. 
  • Drive Improvement:Connecting data to anecdotes with operations enabling your team to solve problems. 
  • Trend Identification:Proactive identification of trends and clear communication of these to Supply Chain Managers and partner stakeholders. 
  • Decision Making:Conducting ad-hoc analyses to support decision-making and provide actionable recommendations. 
  • Evaluating Performance:Monitoring and evaluating supplier performance identifying areas for improvement and proposing strategies for enhancements. 
  • Business Change:Working with internal & external stakeholders to challenge the status quo and drive improvements for our customers 
  • DE&I:Supporting our culture by championing Diversity Equity & Inclusion strategies. 

We believe being together in person helps us move faster connect more deeply and achieve more as a team. Thats why our approach to working together includes spending at least 3 days a week in the office. Its a rhythm that speeds up decision-making helps ASOSers learn from each other more quickly and builds the kind of culture where people can grow create and succeed. 


Qualifications :

About You 

  • Experience in logistics or carrier management 
  • Critical thinking with an analytical mindset 
  • Data driven but anecdote aware. Not confined to the perfect result. 
  • Accuracy and attention to detail 
  • Commercial acumen 
  • Operationally minded with a focus on coming up with solutions and driving improvements 
  • Team player mindset 
  • Ability to communicate with colleagues at all levels throughout the business 
  • Comfortable working in an ambiguous environment 

Additional Information :

BeneFITS

  • Employee discount (hello ASOS discount!)
  • Employee sample sales
  • 25 days paid annual leave an extra celebration day for a special moment
  • Fixed Annual Payment in addition to your salary each year its just an extra thank you from us
  • Private medical care scheme
  • Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.

Why take our word for it Search #InsideASOS on our socials to see what life at ASOS is like.


Remote Work :

No


Employment Type :

Full-time


About Company

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We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a pla ... View more

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