Decision Support Analyst
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Job Summary
TransUnions Job Applicant Privacy Notice
Team Overview
The UK Decision Services team delivers software solutions that help banks building societies retailers and other financial services clients assess credit risk and make informed lending decisions.Using data from credit reference agencies and other sources the team designs configures and supports decisioning solutions that help clients deliver fast compliant and accurate customer outcomes.
This role reports into the Manager Technical Consultant. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
This role supports the design configuration testing and implementation of decisioning software solutions that translate client requirements and credit risk strategies into accurate compliant and scalable automated decision logic.
Assist Solutions Consultants with the design configuration and delivery of decisioning software solutions for financial services clients.
Translate business requirements solution designs and credit risk strategies into automated decision logic rules workflows and configurations within TransUnions decisioning software.
Use bureau data and client requirements to support the delivery of effective credit risk lending and decisioning strategies.
Perform unit testing scenario testing and data validation checks to ensure solutions are configured correctly and perform as expected.
Support the Test Team during User Acceptance Testing (UAT) and other testing phases including investigating defects identifying root causes and supporting effective resolution.
Contribute to business functional and technical documentation throughout the project lifecycle.
Participate in project meetings with internal teams clients and third-party partners to support successful delivery and implementation.
Provide regular progress updates to the Project Manager Solutions Delivery Manager or Team Lead.
Support solution implementation issue resolution change requests and post-production activities.
Follow and support the Software Development Life Cycle (SDLC) processes used within TransUnion.
Required Knowledge And Experiences
Experience working in a professional software development technical configuration or solutions delivery environment including project delivery across in-person or virtual teams.
Strong analytical and problem-solving skills with the ability to investigate defects identify root causes and support sustainable fixes.
Ability to interpret business requirements and solution designs and translate them into clear logical decisioning strategies or software configurations.
Strong communication and collaboration skills with the ability to explain technical decision logic clearly to both business stakeholders and technical teams.
Higher education degree in Science Mathematics Technology Business or equivalent industry experience with a commitment to continuous learning and development.
Required Technical Skills
Microsoft Office Suite including Excel and Word.
Programming or scripting knowledge such as Python Java JavaScript (JS) C and related derivatives or Lua.
Basic understanding of Structured Query Language (SQL) or other data analysis approaches used to query interpret or validate data.
Basic knowledge of testing tools such as Simple Object Access Protocol User Interface (SOAP UI) and software testing processes.
Software configuration experience ideally within decisioning rules-based or workflow-based systems.
Whats in it for you
At TransUnion you will be joining a friendly forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave and bank holidays (increasing with service)
- Global paid wellness days off and a bonus day off to celebrate your birthday
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
- Private health care and a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion a place to grow:
If theres something on the list of essential or desirable skills that you cant quite tick off dont let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are know imposter syndrome is real lets confront it so we can continue to grow and thrivetogether.
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion were committed to fostering an inclusive and diverse workplace where all individuals talents and perspectives are valued. When you apply for a position with us youre not just joining a team youre becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting .
Interview & Hiring Process:
Most of our recruitment processes are virtual so youll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
We do not accept any unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnion Job Title
Analyst Business Systems
Required Experience:
IC
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more
