Customer Solutions Associate

We are looking for a sharp ambitious and curious Customer Solutions Associate to join our team. This isnt a typical support role. It is a high-impact fast-moving launchpad combining frontline client support rapidly evolving satellite & tracking hardware and commercial market intelligence.

If you are looking for a role which will give you exposure to a range of different career paths across the commercial technology and product spaces as well as a role where your work directly contributes to keeping people safe this is it.

• Support Mission-Critical Operations: Serve as the first line of contact for clients relying on AtlasNXT powering seamless client onboarding sessions and managing end-to-end hardware logistics (configuration testing dispatch).
  

• Develop & Test Life-Saving Hardware: Get hands-on with state-of-the-art tracking comms and satellite devices. Evaluate new tech build hardware guides and research global suppliers.
  

• Fuel Commercial Growth: Conduct market research to identify new industries track competitor trends support high-stakes client proposals (RFIs/RFPs) and help launch new commercial propositions.
  

• Real Impact: Work with technology that actively protects lives worldwide.
  

• Fast-Track Growth: Gain cross-functional experience across hardware software and strategy to accelerate your career.
  

• Hybrid Flexibility: 12 days per week in the office (central London).
  

• Personal Learning Budget: 400.00 annual Learnerbly budget.
  

• Work from anywhere in the world: Up to 4 weeks per year working abroad using our digital nomad benefit.
  

• Annual Leave: 25 days leave Bank Holidays.