Customer Service Assistant 12 Week Fixed Term Contract

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.

Our Retail Distribution Centre and Support Offices are based in Saltash Cornwall where we employ around 2000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores as well as work within our SPAR network.

Our SPAR retail stores are the leading convenience brand operating in communities from Chichester in the east to Lands End in the west and to Bristol and Salisbury in the addition to offering convenience goods groceries chilled foods and food-to-go we also provide essential local services at selected locations including Post Office services lottery and online collection and delivery services.

We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.

About Williton

Williton is a charming Somerset village where history and community spirit meet in the heart of the West Country. With its leafy lanes friendly local shops and the heritage West Somerset Railway chugging nearby it blends traditional English character with a warm welcoming atmosphere. Whether youre exploring its historic architecture or simply soaking up the rural tranquillity Williton offers a lovely taste of countryside life.

We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail If so you might be the perfect fit for our team!

The Customer Service Assistant Role

This is a fixed term role for 12 weeks.

This is not just a job in a shop its a retail career with training learning and apprenticeship opportunities that are endless. Here is a taster of what youll do and what youll need to show us:

Warm Welcomes: Customer Service with Pride you always greet customers with a smile provide excellent service and go the extra mile for our community.

Store Standards: you will play a vital role in ensuring everything runs smoothly.

Customer Satisfaction: You will use your product knowledge stay updated with promotions and create eye-catching displays to delight our customers.

Transaction Accuracy: Youll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.

Stock Management: The team you will be in will take ownership of receiving replenishing and displaying stock.

Cleanliness: We maintain a clean and tidy store environment at all times youll be helping with this.

Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.

Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.

Health and Safety: well make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.

What can you expect from a career with us

10% Discounton all in-store purchases because you deserve to save while you shop!

Time to Recharge: 5.6 weeks per year calculated on a pro-rata basis ensuring you have time to relax and unwind.

Support When You Need It: Employee Assistance Programme:Access to Grocery Aid for support with any challenges you might face.

Secure Your Future: Company Pension Scheme:Available after just 3 months of service helping you plan for a secure future.

Grow with Us: Career Progression Opportunities:From apprenticeships to tailored learning journeys were committed to helping our store colleagues grow and potentially become Store Managers over time.

Applications

Why wouldnt you want to start or continue your career with us If you have a passion for customer service enjoy working in the community and can demonstrate how you will contribute to our retail team apply below and start your journey with us. Together lets create a welcoming efficient and safe shopping experience for everyone!

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