Creative Operations Manager, Tech, Systems & Data, The B-Hive
Nottingham - UK
Job Summary
Nottingham OR London
Closing date: 30th September 2026
Recruitment Partner: Olivia Wilson
About the Role
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7 Soap & Glory Liz Earle and Boots own brand. We combine the capability of an external creative and production team with the speed flexibility and in-depth brand knowledge of an in-house set-up underpinned by years of experience dedicated to Boots and No7 Beauty Company.
Reporting to the Head of Creative Operations youll own and optimise the systems data and tech that underpin how work moves through B-Hive helping us become a smarter more efficient and data-led creative agency.
Strong hands-on Adobe Workfront experience is mandatory. Youll be confident administering and optimising Workfront building reports and dashboards interrogating data and using it to improve workflows and decision-making. Youll also support our wider Adobe ecosystem including AEM Assets and Content Hub.
Key responsibilities
- Adobe Workfront: Own admin and optimisation including workflows templates forms fields dashboards user access and governance.
- Reporting & insight: Build and maintain Workfront reports and dashboards across utilisation forecasting workload and commercial performance turning data into actionable insight for agency leadership.
- Workflow optimisation: Identify opportunities to simplify and automate processes improve system adoption and make our tools work better together.
- AEM & asset management: Support AEM Assets and Content Hub including metadata asset workflows governance and Workfront integrations.
- Commercial operations: Support billing PO invoice and freelance recharge processes ensuring accurate data and robust financial reporting.
- Technology & governance: Oversee agency systems licences subscriptions and access working closely with IT Adobe and other technology partners.
- Continuous improvement: Keep on top of Adobe releases and new functionality proactively identifying testing and implementing improvements.
- Training & adoption: Create guidance and training to help teams use our systems effectively and consistently.
What youll need to have (Our Must-Haves)
- Adobe Workfront: Own admin and optimisation including workflows templates forms fields dashboards user access and governance.
- Reporting & insight: Build and maintain Workfront reports and dashboards across utilisation forecasting workload and commercial performance turning data into actionable insight for agency leadership.
- Workflow optimisation: Identify opportunities to simplify and automate processes improve system adoption and make our tools work better together.
- AEM & asset management: Support AEM Assets and Content Hub including metadata asset workflows governance and Workfront integrations.
- Commercial operations: Support billing PO invoice and freelance recharge processes ensuring accurate data and robust financial reporting.
- Technology & governance: Oversee agency systems licences subscriptions and access working closely with IT Adobe and other technology partners.
- Continuous improvement: Keep on top of Adobe releases and new functionality proactively identifying testing and implementing improvements.
- Training & adoption: Create guidance and training to help teams use our systems effectively and consistently.
Where Your Brilliance Can Take You
At Boots we believe in your potential. Youll have the opportunity to grow your skills and advance your career in a supportive environment that values your contributions.
Why Join Us
Were more than just a workplace; were a community. Our Employer Value Proposition is built on collaboration trust and progress. Youll be part of a team that champions inclusion and values individuality.
Rewards Designed for You
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Whats Next
If this sounds like the role for you wed love to hear from you! Apply now and our team will be in touch to discuss the next steps. Were open to discussing part-time and job share options and were happy to provide reasonable adjustments to support you throughout the application process.
Who We Are
At No7 Beauty Company were proud to create the best in beauty for everyone. Join us in our mission to deliver care confidence and connection in communities across the UK and Ireland.
Keywords
b-hive beauty operations marketing adobe
Required Experience:
Manager
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more