Creative Designer (fmd)

• Haywards Heath
• Hybrid

Join one of Europes fastestgrowing wellbeing tech companies

Are you a creative professional 34 years into your career ready to
take full ownership of client projects as the dedicated creative in a close-knit delivery
team Do you want to see the real-world impact of your work on peoples everyday
wellbeing

At Epassi youll join a fastpaced friendly and ambitious environment where your work genuinely matters. Youll be trusted with responsibility supported by experienced teammates and encouraged to learn quickly as we continue to grow across Europe.

Epassis purpose is to boost everyday wellbeing. Were a leading provider of employee benefit solutions helping people get more value from daily life through simple digital experiences. Founded in Finland in 2007 we were the first company in Europe to launch a mobilepayable employee benefit solution and weve been growing ever since expanding our products and entering new markets.

In the UK we work closely with employers and HR teams to support employee wellbeing through flexible easytouse benefit solutions that drive engagement retention and longterm impact.

Weve been recognised by the Financial Times as one of Europes fastestgrowing companies multiple times but what really excites us is what comes next.

Were now hiring a Creative Consultant to join our UK team based in our Haywards Heath office

Your mission at Epassi

Epassis Zest platform helps organisations build employee portals that people actually want to use. As Creative Consultant you own the visual and experiential design of those portals from the first discovery workshop with a client through to every image animation and video that brings the experience to life. You will work hand-in-hand with Project Consultants leading the creative phase across a concurrent portfolio of client projects and building a reusable asset library that makes the whole delivery team faster.

Youll work in close partnership with an experienced Project
Consultant who manages client relationships and project delivery giving you the
space to focus on what you do best: the creative work. Your output will be reviewed
collaboratively before client delivery so youre never working in isolation.

What you will own:

• Lead the full creative lifecycle for client portal projects from design discovery through to final asset delivery across multiple concurrent engagements
• Translate client brand identity and stakeholder input into compelling on-platform portal experiences
• Build and curate a growing internal library of reusable templates design components and assets that raises efficiency across the delivery team
• Contribute to the continuous improvement of the creative delivery process and overall client experience
• Ensure all creative work complies with information security data protection and intellectual property requirements

What you will do day-to-day:

• Facilitate remote design workshops with client stakeholders to capture brand guidelines creative preferences and portal objectives
• Produce detailed wireframes and visual concepts mapping portal structure widget layout imagery zones and interactive elements within the Zest platform
• Design and produce on-brand digital assets: hero images background graphics banners icons and other portal imagery
• Script source edit and optimise video and motion content for use in portal video and movie background widgets
• Work with stock libraries AI-assisted generation tools and third-party resources to source and adapt visual content within licensing constraints
• Hand off completed assets and design specifications to the Project Consultant for portal configuration with clear guidance on placement and intent
• Attend project meetings to present design concepts and incorporate client and stakeholder feedback
• Conduct design reviews prior to portal launch to verify visual quality and brand accuracy
• Deliver client training sessions covering image updates video uploads and widget customisation
• Document creative decisions brand guidelines and asset inventories per client for use at renewal

What you bring to be successful with us:

• Proven ability to independently facilitate creative workshops or discovery sessions with stakeholders to elicit requirements and set visual direction
• Strong experience producing wireframes design mockups and asset specification
• Proficiency in digital imagery and graphics creation using Adobe Creative Suite (Photoshop Illustrator) or comparable tools
• Experience producing or editing video content for digital platforms using Adobe Premiere Pro After Effects or equivalent
• Comfortable working with AI-assisted creative tools and stock image/video libraries to source and adapt content efficiently
• Solid understanding of brand consistency typography layout and colour theory as applied to digital interfaces
• A degree or equivalent qualification in Graphic Design Digital Media UX/UI Design or a related discipline is preferred but equivalent demonstrated experience is equally welcome

Your Track Record:

• Contributed to or led the design phase of client or stakeholder projects
  from brief to delivery on time in close collaboration with project and client
  stakeholders.
  
• Facilitated or co-facilitated client design workshops and produced
  wireframe sets and delivered creative work across a portfolio of projects in a fast-
  paced environment.
  
• Built or contributed to a shared asset or template library that improved
  team efficiency
  

Your Language Profile:

English: Fluent client-facing written and verbal communication is a core part of the role

Your Competency Profile:

• Creative Ownership: You take full pride in the quality of your output and hold yourself to a high visual standard across every deliverable.
• Client Clarity: You can present creative concepts confidently and clearly in virtual settings and translate subjective client feedback into concrete design decisions.
• Collaborative Drive: You work closely with Project Consultants clients and internal stakeholders to turn a shared vision into a finished on-brand portal.
• Self-Direction: You take ownership of your creative work
  proactively communicate progress to your Project Consultant partner and
  make confident decisions within a collaborative delivery structure.
• Resourcefulness: You produce high-quality creative work efficiently within platform and tooling constraints making the most of what is available.
• Platform Curiosity: You have a genuine interest in employee experience and digital engagement and understand the role great design plays in driving platform adoption.

Why you should work with us

Fastgrowing international company with a meaningful mission As part of the Epassi Group we operate in over 10 countries and are shaping the future of wellbeing with more than 1000 employees across Europe.
Comprehensive & flexible benefits package We believe benefits should support real life - your life. Our wide-ranging and flexible offering is designed to help you look after your health finances and lifestyle in a way that works for you. Enjoy fully funded healthcare services and dental insurance life assurance discounted health screenings carbonoffsetting and forestplanting initiatives plus access to our employee incentive scheme and health & wellbeing fund. You can personalise your package even further with options like the Cycle to Work scheme tech scheme (interestfree loan) EV salarysacrifice car scheme holiday discounts via UTC and the ability to buy or sell holiday. And to top it off you also get your birthday as an additional day off.
Personal development Grow your career with a personalised development plan annual training budget and full access to Coursera to support continuous learning.
Work community Our offices in Haywards Heath and Leatherhead offer a friendly and welcoming environment with stocked drinks fresh fruit and snacks and regular companysponsored team events to keep us connected.
Time off 25 days per year based on a 5day workweek with the flexibility to adjust your allowance through our buy/sell holiday scheme.
Mental wellbeing Access a full range of wellbeing support including Aunties professional mental health coaching and our Employee Assistance Programme (EAP) providing confidential guidance and support whenever you need it.