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Contracts Coordinator Fixed Term Contract
Job Location:
Monthly Salary:
Posted:
6 October 2026 (5 days ago)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Contracts Coordinator - Fixed Term Contract
Location
London
Business Area
Accounting and Finance
Ref #
Description & Requirements
The energy of a newsroom the pace of a trading floor the buzz of a recent tech breakthrough; we work hard and we work fast - while keeping up the quality and accuracy were known for. Its what keeps us inventing and reinventing all the time. Our culture is wide open just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects we also help network with the communities around us too. You can do amazing work here. Work you couldnt do anywhere else. Its up to you to make it happen.
Whats the Role
The Contracts team is a part of Bloombergs Finance and Administration Department and plays a critical role in providing both customer service and operational support across the organisation. Our Team is responsible for managing client account database for all Lines of Business. We are at the frontline of client interaction delivering exceptional service while collaborating with key internal stakeholders including Sales Legal Compliance Engineering and Technical teams. This cross-functional collaboration is critical to delivering tailored effective and compliant solutions that meet evolving client and business needs.
As a Contracts Coordinator you will oversee a wide range of client support workflowsoften exceeding 70 tasks dailyspanning the full contract lifecycle: account and order creation contract generation execution and document retention/archival. Your expertise will directly contribute to Bloombergs ability to scale operations maintain legal and operational rigour and deliver exceptional client service.
In our fast-paced and dynamic environment the role demands exceptional organisational skills an unwavering commitment to accuracy and a proactive solution-oriented mindset. The work we do is essentialnot just to the smooth functioning of our internal systems but to the trust and satisfaction of
Well Trust You To:
Multitask Effectively:
Receive analyse validate and process Service Order Requests (SORs).
Act as a critical gatekeeper in the contract process by interpreting and verifying service requests.
Ensure all requests comply with Bloombergs legal regulatory and operational standards while mitigating risk exposure and ensuring compliance with company requirements.
Ensure accurate contracts are issued to clients in a timely manner.
Respond to high volume inquiries (calls live chats ticket requests) from internal and external clients regarding contract and account operations ensuring process continuity and minimising disruptions to product support.
Oversee the full lifecycle of contract execution including receipt signature verification and secure archival.
Maintain Strong Attention to Detail and Analytical Approach:
Maintain global agreements and client legal entity databases ensuring proper documentation is signed and data integrity is preserved.
Mitigate risk to Bloomberg and our clients by ensuring compliance with contract-related processes and internal policy guidelines.
Manage sensitive contractual and operational changes stemming from client mergers acquisitions restructurings or name changes. Navigate these transitions with precision to ensure uninterrupted product access accurate contract realignment and full compliance across all Bloomberg offerings.
Apply knowledge of legal contracts and processes across Bloombergs full product suite and navigate relevant onboarding procedures.
Deliver Platinum Customer Service:
Serve as a liaison between external and internal stakeholders such as: Sales Operations Accounting Installations Negotiations Legal and Compliance Teams to ensure seamless client experience across the contract and product lifecycle.
Maintain a high level of product and service knowledge to provide accurate information and support.
Take ownership of issues following through with diligence and persistence until completion.
Anticipate downstream impacts take initiative in resolving potential obstacles and evaluate the quality and completeness of information before taking action.
Be Technically Proficient:
Have excellent knowledge of internal systems and functions to understand process backend logic.
Efficiently navigate internal databases and research tools to validate information fulfil time-sensitive contract requests and maintain the integrity of client records and contractual data.
Troubleshoot technical issues to maintain business continuity.
Collaborate with Engineering and Project Managers to develop implement and test new features including digital contract signing via Bloombergs online platform.
As Your Tenure Progresses Youll Be Expected To:
Have a comprehensive understanding of Bloombergs client contract hierarchy including document interdependencies regulatory implications and key contractual terms. Use this knowledge to advise stakeholders and uphold contractual integrity across complex scenarios.
Lead projects: track milestones manage communications and report progress to stakeholders. Projects may include internal system enhancements or account transitions due to client mergers/acquisitions.
Serve as a go-to expert for designated Sales groups delivering tailored guidance and support for high-value client accounts. Anticipate needs escalate strategically and act as an extension of the commercial team to enable revenue continuity and client satisfaction.
Work with Business Engineers and other internal stakeholders on various workflow and function enhancements provide technical requirements oversee enhancement implementation and adoption.
Youll Need to Have:
Excellent written and verbal communication skills in multiple languages if applicable.
Multilingual experience preferred - languages considered: Italian
Experience with contracts (e.g. vendor customer service) and data management.
Bachelors degree or equivalent experience.
Minimum of 2 years in a customer-facing role such as account management or client support.
Strong multitasking skills with attention to detail and a focus on quality.
Results-driven mindset with the energy to consistently deliver high performance.
Confidence emotional intelligence and sound decision-making.
Self-motivation and the ability to work both independently and collaboratively.
Strong analytical skills and a keen eye for detail.
Proficiency in learning and using various systems (e.g. Bloomberg Terminal Microsoft Suite SAP Kofax).
Wed Love to See:
Experience using the Bloomberg Professional Service (the Terminal).
Familiarity with IT business systems (e.g. SAP Kofax).
A strong passion for customer service.
An eye for optimising workflows and identifying efficiency improvements.
A track record of continuous growth and advancement within an organisation.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture values and the people behind our success.
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
