Commercial Strategy and Planning Manager

The Commercial Strategy & Planning teams plays a pivotal role in driving our strategic power plays by shaping orchestrating and driving the commercial strategy that underpins our growth ambitions. It is cross-functional fast-paced and we work on Amex GBTs most challenging strategic projects delivering for senior stakeholders.

This role focuses on the Go Big on SME and Champion Customer Obsession powerplays where you will gain exposure to a wide range of functions driving strategic initiatives that have real bottom-line impact.

• Partner with senior leadership to develop and deliver the organisations long-term corporate strategy.
• Prepare high-quality presentations recommendations and executive materials for senior leadership and key business stakeholders.
• Act as a strategic business partner to departments across the organisation spanning Marketing Sales Customer Success Strategy Finance and Product providing commercial insight and analytical support.
• Scope and lead cross-functional strategic projects working collaboratively across commercial operational and corporate teams.
• Influence stakeholders at all levels by building strong relationships and navigating a fast-moving cross-functional environment with competing priorities.
• Embed customer insights and feedback loops into strategy formulation to ensure our offerings and experiences are deeply aligned with what matters to our customers and their evolving expectations.
• Help redefine our commercial operating model (people process and technology) to support our ambition of software and services leadership - ensuring roles workflows and systems are aligned to support growth.

• 5 years of experience in commercial strategy business planning or go-to-market roles ideally within B2B consultancy or a similar strategic environment.
• Strong commercial acumen and the ability to translate analysis into clear strategic recommendations.
• Highly analytical structured thinker with strong problem-solving and data-driven decision-making skills.
• Experience working with senior stakeholders and influencing decision-making across multiple business functions.
• Demonstrated experience driving cross-functional transformation initiatives involving people process and technology change.
• A proactive self-starting approach with the ability to independently and lead fast-moving pieces of work.
• Excellent communication and presentation skills with the confidence to engage audiences from operational teams through to executive leadership.
• Experience deploying or improving commercial governance frameworks operating models and performance dashboards is a plus.
• Familiarity with AI automation or digital tools for sales and marketing transformation preferred.