Commercial Account Executive
Department:
Job Summary
The stakes are real the talent is insane and somehow its a genuinely lovely place to work. We all pull our weight go the extra mile and put in the bit of magic most companies dont have time for all while having fun and never taking ourselves too seriously.
Weve raised $96 million from Index Ventures Insight Partners and Point Nine and were growing fast. Theres never been a better time to join.
Commercial AE is where growth gets made real - youre in front of the most ambitious digital-native companies out there and the deals you close show up in the trajectory of the whole business.
This is a full-cycle AE role with a strong outbound bias. Yes inbound comes in - but the AEs who thrive here are the ones who dont wait for it. Youll own your own pipeline from the ground up building target lists running creative outreach campaigns and picking up the phone without being asked twice. Outbound here is a craft not a numbers game.
Youll be selling into VP Engineering CTO and SRE leaders at some of the most forward-thinking digital-native companies in the world. Deals typically land in the $40k$50k range with a clear path into six figures and a sales cycle of around 45 days means youre moving fast and closing regularly.
We run a pod model - youll work closely with a BDR and Solutions Engineer rather than whoever happens to be free. That means real partnerships shared context and accountability that goes both ways. Youll also work alongside CS from early in the deal which means handoffs that dont lose the thread.
What makes the selling here different is the product and the story behind it. is an AI-native platform built by engineers for engineers - our founders have been on-call theyve felt the 2am page and they built something to fix it. When youre in a room with a CTO or an SRE lead youre not pitching software - youre talking to someone about a problem theyve lived and you understand it. Thats the edge.
AEs here are AI-forward in how they operate - whether thats building business cases running research or finding smarter ways to work a territory. We expect you to bring ideas not just execute a playbook.
The progression is real. Commercial AEs have moved into Enterprise and into management - and well be straight with you about what the path looks like and what it takes to get there.
Youve closed deals at a similar size and pace before - $40k$50k ACV sub-60-day cycles - and youve got the numbers to back it up.
Outbound doesnt feel like a chore to you. You see it as a craft - you build your own lists think creatively about how to get in front of the right people and dont rely on a sequence template to do the work for you.
Youre genuinely curious about what its like to be an on-call engineer. Not just the technical side - the stress the 2am pages the pressure of being the person whose job it is to fix things fast. That empathy shows up in how you sell.
You can hold a technical conversation without leaning on your SE every time. Youll have support when you need it but youre comfortable going deep on your own.
Youre scrappy in the best sense - you dont wait for resources you figure it out. A bigger company with more tools more inbound and more hand-holding would actually frustrate you.
You pick up the phone. Cold calling doesnt make you wince and a voicemail doesnt derail your afternoon.
Startup life genuinely appeals to you - not as a stepping stone but because you want to be somewhere your work is visible and your impact is real.
We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.
Private medical insurance. Seriously good cover we want you and the people you love to be looked after.
Competitive annual leave. Showing up at your best requires switching off and we make sure you have time to do that.
First Friday of every month off. Yes seriously.
Enhanced pension. We put real money in because future-you deserves better than an afterthought.
Meaningful equity. Were rapidly scaling and everyone who helps shape the outcome should share in it.
Unlimited AI spend. For everyone not just engineers. Were all-in on AI across the company and we expect you to be too.
Generous parental leave. The early days with a new baby matter more than anything were doing here and we want you to be present for them.
Two budgets that have your back. 1000 to invest in your setup 500 a year to invest in yourself.
Required Experience:
IC
About Company
From the first alert to the final follow-up, incident.io integrates on-call, incident response, and status pages into one powerful incident management platform.