Business Systems Delivery Lead

Business Systems Delivery Lead

We are currently recruiting for a Business Systems Delivery Leadto work based in Billericay Essex on a full time permanent basis.

About us

DCK is one of the worlds leading fashion jewellery companies working with many well-known retailers and high street fashion brands including River Island M&S Matalan Next and Tesco.

As our business continues to grow and evolve technology plays an increasingly important role in how we operate. We have an exciting opportunity for a Business Systems Delivery Lead to join our Business Systems team and play a key role in delivering our technology and transformation roadmap.

This is a varied role combining Business Analysis with Project Management providing the opportunity to work across DCK and with teams across the business and technology partners to deliver new systems improve existing solutions and successfully onboard new business.

The role:

Reporting to the Head of Business Systems & Transformation the Business Systems Delivery Lead will share ownership of delivering a portfolio of business systems projects and change initiatives across DCK.

Youll work closely with stakeholders from across the business to understand their requirements identify opportunities to improve processes and systems and translate those requirements into practical solutions.

Projects will range from enhancements to our existing business systems through to the implementation of new technology solutions and the systems workstreams associated with onboarding new customers and business opportunities.

This is an ideal opportunity for an experienced Business Analyst who enjoys taking greater ownership of delivery or someone already working in a hybrid Business Analysis and Project Management role.

Key responsibilities:

Work with stakeholders across DCK to understand business challenges opportunities and requirements.

Lead discovery sessions requirements workshops and process-mapping activities.

Gather analyse and document functional and non-functional requirements.

Translate business needs into clear system process and delivery requirements for internal teams and third-party partners.

Take ownership of Business Systems projects from initial concept through to successful implementation.

Develop and manage project plans covering scope milestones resources dependencies and key deliverables.

Manage project risks issues actions and dependencies escalating where appropriate.

Coordinate activity across internal stakeholders technology suppliers and other third parties and provide clear and concise project updates.

Support project budget tracking and help ensure delivery remains aligned to agreed objectives and outcomes.

Coordinate testing and UAT ensuring solutions meet agreed business requirements before deployment.

Support go-live activity and transition new solutions into business-as-usual support.

Identify opportunities to improve efficiency through better use of technology automation and process improvement.

Manage the onboarding of new business system requirements ensuring system data integration and process needs are understood and delivered effectively.

Act as a bridge between business teams and technical specialists translating between business requirements and technology solutions.

Help establish consistent approaches to project delivery documentation and governance across the Business Systems function.

Skills and qualifications:

Were looking for someone who combines strong analytical skills with the ability and desire to make things happen.

Were particularly interested in candidates with a strong Business Analysis or Business Systems background who have experience taking ownership of initiatives and seeing them through to implementation.

Youll be comfortable moving between detailed requirements and the bigger picture working with people from different areas of the business and managing several priorities at the same time.

Essential skills and experience:

Experience working within a retail head office

Strong experience in a Business Analyst Business Systems Analyst Delivery Lead or similar role.

Experience delivering technology or business systems change.

Strong requirements gathering and workshop facilitation skills.

Experience documenting business processes and translating business needs into system requirements.

Experience working across the full project lifecycle from discovery through to implementation.

Ability to develop and manage project plans actions risks and dependencies.

Strong stakeholder management and communication skills.

Experience coordinating internal teams and third-party suppliers.

Experience with testing UAT and implementation activities.

Strong problem-solving skills and an ability to challenge existing processes constructively.

Highly organised with the ability to manage multiple projects and priorities.

Comfortable communicating with both technical and non-technical audiences.

Desirable skills and experience:

Experience implementing or improving ERP retail supply chain merchandising finance warehouse or other enterprise business systems.

Experience delivering system integrations.

Formal Business Analysis or Project Management qualifications would be beneficial but are not essential.

Why choose DCK

Opportunity to work for a leading independent global fashion business.

Be part of a welcoming friendly business that promotes learning and development from day one.

Work-from-home opportunities and flexible working hours to help you develop a healthy work-life balance.

Early finish every Friday.

25 days holiday.

Free parking.

Free refreshments and fruit with lunch on us once a month.

Community Group social events.

Plus many more additional benefits!

Please send updated CV to apply!