Business Support Officer

Joining SCTS means that you are joining an organisation that plays a key role in the administration of justice. We fulfil our purpose by providing the people buildings and services needed to support the judiciary the courts devolvedtribunalsand the office of the public guardian (OPG). Our work focuses on improving access to justice reducing delay and cost within the justice system modernising our services in line with reform and using leading technology to improve our services for everyone.

Outline Of The Role:

An exciting opportunity has arisen to join the Chief Executives Office as a Business Support Officer. The post will primarily support the Planning Governance and Risk (PGR) Team with support to the wider CEO Office as necessary including Secretariat and Communications. This varied role offers the chance to support important corporate work at the heart of SCTS while developing skills in business support project support governance planning risk resilience and corporate reporting.

About the Team
The Chief Executives Office is a high-performing business unit which supports a range of important corporate functions across SCTS. Within this the Planning Governance and Risk Team supports the Executive Team SCTS Board and Executive Change Board by helping to provide the information coordination and assurance needed to set strategy plan effectively manage corporate risks prepare for emergencies and monitor delivery of key priorities.

Job Purpose
This is a varied and developmental role which will provide flexible support to meet changing business priorities. It offers an excellent opportunity to gain insight into corporate governance and the wider strategic work of SCTS while developing practical skills in stakeholder engagement and cross-organisation working.

The post-holder will provide administrative and project support across a varied portfolio of corporate work. Working with colleagues across SCTS the role will involve coordinating information requests maintaining records trackers and action logs organising meetings and events supporting governance meetings and boards managing document libraries monitoring returns from business areas and assisting with planning risk assurance and resilience activities.

What you will be doing
Providing administrative and project support across workstreams governance activity and corporate priorities.
Coordinating meetings workshops and events including preparing agendas distributing papers taking minutes and tracking follow-up actions.
Maintaining spreadsheets trackers action logs databases SharePoint areas document libraries and information records.
Coordinating information requests and monitoring returns to support reporting and business requirements.
Preparing formatting and quality-checking reports presentations briefing materials and correspondence.
Supporting the design and delivery of workshops events and engagement activities.
Building positive working relationships across the organisation and providing flexible support as priorities change.

This role offers a unique opportunity to develop your understanding of how corporate decision-making is supported at the heart of SCTS. You will gain exposure to governance business performance planning assurance risk resilience and change while building practical experience in a supportive and high-performing CEO business unit.

We are looking for someone who can demonstrate
Strong verbal and written communication skills.
An ability to work effectively and professionally with colleagues at all levels of the organisation.
Good organisational skills including the ability to plan prioritise and produce quality work within set deadlines.
Accuracy and attention to detail when working with documents records trackers and information.
A flexible and positive approach to supporting a small team with a varied and changing workload.
Any qualifications or experience relating to business continuity and/or resilience would be desirable.
This role would suit someone who enjoys learning embraces new challenges and is looking to broaden their experience within a fast-paced strategic environment.

Applications will be accepted until 11:59pm on the closing date stated on the advert 15 October 2026.

Please note that you must have completed the online assessment by this time for your application to be considered.

Interviews will be held from 29 October 2026 onwards.

About SCTS

SCTS is committed to equality and diversity in employment and service delivery. The work of SCTS covers a broader range of issues than you may providing support to Scotlands courts devolved tribunals and the OPG we touch the lives of many people on a daily basis be that through formal court or tribunal business fulfilling your civic duty as a juror paying fees or fines seeking help in managing the affairs of an incapable adult or dealing with the estate of a loved one who has passed away. SCTS deals with over a quarter of a million cases and applications each year. Behind each one of these is an individual looking to the system to help them assert their rights addresswrongsor provide support in a time of need. It is this work which takes place every day in our courtstribunalsand administrative centres across Scotland that consumes most of the timeenergyand skill of our staff. We take pride in working as one team and providinghigh levelsof service to all those who use the courtstribunalsand OPG.

The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). Thispermitsus to ask applicants details of both spent and unspent convictions along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment cancommence.

Scottish Courts and Tribunals Service recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner which outline thatselectionfor appointment be made on meriton the basis offair and open competition -Recruitment - Civil Service Commission ()

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioners Recruitment Principles you can make a complaint by contacting us atin the first instance. If you are not satisfied with theresponseyou receive you can contact the Civil Service Commissioner.

Required Experience:

Unclear Seniority