Business Intelligence and Data Analytics Officer
Job Location:
Greater London - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Gather clean analyse and interpret data related to:
- Parking enforcement
- Traffic patterns
- Parking violations
- Service performance
- Financial performance
- Parking enforcement
- Detect trends anomalies risks and opportunities.
- Generate comprehensive reports dashboards and data visualisations.
- Convert complex data into actionable insights and recommendations.
- Confidently present findings to managers and stakeholders.
- Facilitate strategic decision-making through data-driven intelligence.
- Establish and maintain reporting frameworks and KPI dashboards.
- Track Contractual Performance Indicators (CPIs).
- Assess performance against Service Level Agreements (SLAs).
- Identify performance issues and opportunities for improvement.
- Support performance reporting to Senior Management Teams and committees.
- Conduct independent analytical projects to enhance service insights.
- Oversee revenue streams from:
- Parking permits
- Parking fines
- Enforcement activities
- Parking permits
- Assist in budget planning and forecasting.
- Aid in financial reconciliation across systems.
- Spot cost-saving opportunities and revenue enhancement initiatives.
- Participate in service audits and financial evaluations.
- Assist in the daily operation of Parking Service systems.
- Manage user access and permissions.
- Resolve system issues via internal and external helpdesks.
- Ensure data integrity across systems.
- Develop self-service reporting tools using Excel and other technologies.
- Create user guides training materials and process documentation.
- Support contract management activities.
- Monitor supplier performance and contractual compliance.
- Assist with contract renewals and performance evaluations.
- Collaborate with legal procurement and operational teams as needed.
- Work with local authorities enforcement providers and external partners.
- Experience in a Business Intelligence Data Analytics Performance or Insight role.
- Proficient in data analysis and reporting.
- Advanced skills in Excel.
- Experience in developing:
- Dashboards
- Reports
- Data visualisations
- KPI frameworks
- Dashboards
- Ability to interpret large datasets and present findings.
- Strong analytical and problem-solving capabilities.
- Experience in monitoring performance against KPIs and SLAs.
- Experience in supporting contract performance monitoring.
- Excellent stakeholder engagement and presentation skills.
- Strong written and verbal communication abilities.
- Familiarity with databases management systems and reporting tools.
- Experience in:
- Parking Services
- Transport Services
- Local Government
- Enforcement Services
- Parking Services
- Proficiency with Power BI or similar visualisation tools.
- Experience in financial forecasting and budget monitoring.
- Understanding of parking enforcement processes and decriminalised enforcement services.
- Experience in producing management information for senior stakeholders.
- 31.54 per hour (Umbrella)
- 6 Month Contract
- Hybrid Working
- Bi-weekly Pay
- Opportunity to significantly impact Parking Services through data and insights.
- A diverse role that combines analytics reporting financial monitoring contract management and stakeholder engagement.
- Chance to influence service improvements and strategic decision-making.
Required Skills:
Essential Requirements Experience in a Business Intelligence Data Analytics Performance or Insight role. Strong data analysis and reporting experience. Advanced Excel skills. Experience developing: Dashboards Reports Data visualisations KPI frameworks Experience interpreting large datasets and presenting findings. Strong analytical and problem-solving skills. Experience monitoring performance against KPIs and SLAs. Experience supporting contract performance monitoring. Strong stakeholder engagement and presentation skills. Excellent written and verbal communication skills. Experience working with databases management systems and reporting tools. Desirable Requirements Experience within: Parking Services Transport Services Local Government Enforcement Services Experience with Power BI or similar visualisation tools. Experience supporting financial forecasting and budget monitoring. Knowledge of parking enforcement processes and decriminalised enforcement services. Experience producing management information for senior stakeholders. Whats on Offer 31.54 per hour (Umbrella) 6 Month Contract Hybrid Working Bi-weekly Pay Opportunity to play a key role in improving Parking Services through data and insight. Varied role combining analytics reporting financial monitoring contract management and stakeholder engagement. Opportunity to influence service improvement and strategic decision-making. Suitable for candidates with experience as a Business Intelligence Officer Data Analyst Performance Analyst Insight Analyst MI Analyst Reporting Analyst Business Analyst Operations Analyst or Local Government Data & Performance Officer.
