Business Intelligence Analyst Facilities & Innovation

LOCATION: Canary Wharf London E14

SHIFT PATTERN: Mon - Fri 0800 - 1700

Work type:On-site

SALARY: 45000 per annum

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

Business Intelligence Analyst Facilities & Innovation will be responsible for identifying developing and implementing innovative technologies digital solutions and business intelligence tools that improve operational performance productivity client experience and commercial value across ABMs facility services operations with a particular focus on cleaning services.

This role combines hands-on business intelligence capability with broader innovation and transformation leadership. The postholder will work across Operations Technology Business Intelligence Client Engagement and third-party partners to turn ideas and data into scalable measurable solutions across one of ABMs major client accounts in London and across the UK.

The ideal candidate will bring strong Power BI and data analytics capability alongside experience leading technology pilots change initiatives and operational improvement projects within facilities management workplace services or cleaning operations.

Main duties

Design develop and maintain Power BI dashboards and reports that provide clear actionable insight

Build and maintain data models including data cleaning transformation and aggregation

Integrate data from multiple sources ensuring accuracy consistency and usability

Translate data into practical recommendations that support operational performance and client outcomes

Work with operational teams to identify opportunities to improve efficiency and reduce manual activity

Research opportunities across AI automation IoT robotics smart buildings and digital services

Support the implementation of new tools technology pilots and rollout activity

Help turn improvement ideas into scalable solutions that increase productivity and service performance

Support change communication and user adoption when new tools or processes are introduced

Use data to track adoption performance and return on investment

Provide user support and guidance on dashboards reporting tools and best practice

Maintain clear documentation for reports dashboards and related solutions

What were looking for

Experience in business intelligence or data analytics with strong Power BI capability

Proficiency in Power BI including DAX and Power Query

Experience with SQL relational databases and data modelling

Knowledge of Microsoft Power Platform

Strong analytical problem-solving and communication skills

Confidence working with stakeholders across operational and client-facing environments

Ability to work both independently and collaboratively

Experience in facilities management workplace services cleaning operations or a similar operational setting would be an advantage

It would be great if you also have

Experience supporting innovation transformation or process improvement initiatives

Exposure to smart buildings IoT automation or digital services

Experience helping implement new systems tools or reporting solutions

Familiarity with Microsoft Copilot or other AI tools

What success looks like

Success in this role means delivering reporting and insight that helps teams make better decisions improving operational visibility reducing manual processes and supporting the adoption of smarter more efficient ways of working across cleaning and wider facility services operations.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

IC