Business Development Representative B2C

Trading since 1989 Chartered Surveyors is the UKs number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John OGroats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

Were part of the LSL Property Services Group PLC which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders intermediaries social housing entities and estate agents in addition to private customers.

Were thrilled to welcome a motivated Business Development Executive to our B2B Consumer team! In this key role youll connect with B2B customers in the estate agency brokerage conveyancing and PropTech sectors. Your focus will be on identifying new clients guiding them through onboarding and building strong lasting relationships. Working remotely youll manage your tasks while contributing to our growth goals. Were looking for someone who has a proactive attitude and loves collaborating with internal teams to deliver great service. We cant wait to see what youll bring to our team!

Key Responsibilities:

• Prospect and win new B2B accounts- Identify and contact all appropriate new B2B business opportunities typically any business that have clients who require survey and valuation services such as agents brokers etc.
• Conduct Outreach and Pitch Solutions -Utilise all forms of outreach such as phone email and virtual meetings to engage prospects. Present tailored solutions that meet client needs and position as the preferred partner.
• Onboard New Clients and Manage Accounts -Ensure smooth onboarding for newly acquired clients. Manage accounts until they are actively transacting providing support and guidance throughout the initial stages.
• Develop and Adjust Sales Strategies - Create and refine strategies to maximise efficiency and effectiveness. Adapt approaches based on market trends client feedback and company objectives.
• Provide Account Handovers and Reactivation - Hand over all active accounts to the Customer Success team following established procedures. Take ownership of reactivating dormant accounts when required.
• Maintain Accurate CRM Data and Reporting - Update and manage client information in CRM systems. Provide timely and accurate reporting to support decision-making and performance tracking.
• Collaborate with Internal Teams - Work closely with internal teams (Customer Success Lead Conversion Partners & Accounts) to deliver seamless service and resolve client queries efficiently.
• Stay Informed on Industry Trends - Monitor market developments and industry news to identify opportunities and risks. Attend relevant events to build knowledge and expand networks.

What Were Looking For

• Experience: Minimum 23 years in B2B Sales Business Development or a similar client facing role with a focus on winning new business.
• Track Record: Demonstrated success in securing new accounts and achieving revenue targets.
• Communication: Strong proactive communication and relationship-building skills with the ability to influence and negotiate effectively.
• Organisation: Highly organised detail-oriented and confident using technology and CRM systems and data-driven performance monitoring.
• Adaptability: Ability to manage multiple priorities in a fast-paced environment.
• Commercial Awareness: Proactive problem-solving mindset with strong business acumen.
• Desirable: Background in property surveying or financial services (not essential).

Additional details of exceptional aspects of the demands of the role

Flexibility in working hours may be required sometimes at late notice as business needs or shift patterns dictate.

Apply

If you feel you match our requirements and are looking for your next career challenge or for a confidential discussion on the full details of this role please contactAlka Tarafdar on or alternatively apply with your CV and covering letter for a quick response.

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PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients if you are unsure on this ask the team and well be happy to explain the process.