Bookings Administrator
Wolverhampton - UK
Job Summary
Bookings Administrator
Wolverhampton Hospital Bookings Administrator Fixed Term 12 Month Contract Full Time
25038 per annum
37.5 hours per week
Are you a confident and customer-focused administrator whos passionate about great customer service Then you could be just who were looking for. Join the nations largest Healthcare Charity and be part of a talented team doing incredible work to shape the health of the nation.
As a Bookings Administrator you will be responsible for effectively and efficiently processing booking forms and administering calls and emails whilst prioritising patient experience and delivering clear communication.
As a Booking Administrator you will:
Process booking forms received by e-mail. Obtaining relevant information from the patient Consultant or Medical Secretary.
Making/receiving phone calls to patients
Establishing stakeholder relationships including consultants and colleagues
Contributing and supporting the patient pathway including booking pre-assessment appointments
Manage patient queries to support their journey through the hospital.
Dispatch communications (emails letters) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Join Nuffield Health and create the future you want today.
If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.
It starts with you.
Required Experience:
Unclear Seniority
About Company
As the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.