Assistant Contract Manager
Department:
Job Summary
Purpose of the Job
Providing leadership management and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees client and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction whilst ensuring operational and fiscal plans are at least achieved.
KeyResponsibilities
- ResponsiblefortheH&Softhesitesandengineers.
- Workclosely with theContractManager to ensure thatthe service levels aremaintained to a consistently high level.
- ProvidesupportandworkcloselywiththeTechnicalSupervisor.
- SupporttheHelpdeskinachievinghighlevelsofcustomersatisfaction.
- ResponsibleforStatutory&Codecomplianceofsites.
- Ensureengineersarefullyequippedtocarryoutdailytasks.
- PlanPPMschedulesforsitestoensureanevenworkloadinconjunctionwiththeContract Manager.
- EnsurePPMiscarriedoutinaccordancewithmanufacturersguidelinesandHVCASFG20.
- ResponsibleforthereturnofPPMandworkrelateddocumentation.
- RiskManagement.
- ManManagement/TeamDevelopment.
- DisciplinaryandConflictmanagement.
- Responsibleforthefastandeffectiveprocurementofmaterialsandservices.
- Proactivelysourceadditionalworksandraisequotations.
- Providetechnicalsupporttoengineershelpdeskandclients.
- Carryoutmonthlysitereviews.
- Carryoutengineersappraisals.
- Ensureallcalloutsareattendedtoinconjunctionwiththehelpdesk.
- AssistengineerscarryingoutPPMwhererequired.
- Attendoperationalmeetingsasrequired.
- Ensureweeklytaskshavebeencompleted.
- Ensurecustomerservicelevelsaremaintained.
- Ensureuniformsarebeingwornandareingoodcondition.
- Ensureall3rdpartycontractshavebeencarriedout.
Accountabilities:
- ReportingtotheContract/OperationsManager.
- Workingcollaborativelyaspartoftheteam.
- Thispostcarriesnodirectbudgetaryresponsibility.
- Directlinesupervisorforengineeringteam.
PersonSpecification
| Education | Agoodgeneraleducationisessentialideallysomeengineering experienceandqualifications | |
| Training | Incumbentsmustbeabletodemonstrateacareershowingcontinuous personal development. Up to date technical knowledge of ACOPs FGAS fire and environmentalcontrolmeasuresbuildingcontrolrequirements and the Health and Safety at Work Act. | |
| Experience | Essential | Experienceinsupervisionofengineers TechnicalexperienceinCommercialA/CandChillers/ Applications. |
Desirable | Deliveryofwiderfacilitiesmanagementservices. Thedevelopmentandreviewofteamsappraisalandthe application of effective people management practice. | |
| Aptitudes | Excellentverbalandwrittencommunicationskills. Numerateandcomputerliterate. |
At BGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Required Experience:
Manager
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.