Assistant Change Manager

There has never been a more exciting time to join the Transformation team at Boots as we embark on a complete overhaul of our Electronic Point of Sale (EPOS) platform and take a leap forward into our companys future via the Griffin Programme. A transformation programme impacting 1900 stores and approx. 40000 colleagues Griffin delivers a high level of technical and process change relating to Point of Sale Stock Management and Shelf Edge Labels unlocking future business capabilities whilst enhancing the colleague and customer journey.

We are One Team and every role is pivotal in bringing this programme to life. So do you want to be part of this exciting moment in our companys history This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues drive business performance and support our commitment to being the UK and Irelands premier choice for health and beauty.

As an Assistant Change Manager you will play a key role in supporting the successful adoption of new systems processes and ways of working across the Griffin Programme. Working closely with business stakeholders and the programme team you will help ensure colleagues are informed prepared and supported throughout the transformation journey.

Reporting to the Griffin Change Manager within the Boots Transformation Office you will benefit from this Centre of Excellence while working exclusively on the Griffin programme.

Working across a large diverse cross-functional team that includes Retail Operations IT and external partners you will support business teams through the programme.

Key Responsibilities:

• Change Management Planning: Supporting the Griffin team and our stakeholders with creating plans action logs and tracking progress
• Monitoring sentiment and adoption: Support the collection of colleague feedback identify barriers to adoption and contribute to actions that improve engagement and readiness.
• Support Change Initiatives: Assist in planning validating and executing change plans collaborating with the wider Griffin team
• Stakeholder Engagement: Identify and map stakeholders support engagement activities and contribute to communication plans that drive understanding and adoption of change.
• Change Impact Assessment: Contribute to assessing the impact of changes to processes systems governance and data
• Communication: Assist in drafting internal and stakeholder communications ensuring messages are clear concise and tailored to audiences
• Training and Development: Support the design coordination and delivery of training and learning material to prepare colleagues for change.
• Business Readiness & Hypercare: Support business readiness activities before during and after go-live

• Excellent communication & listening skills with the ability to explain complex issues to those with a non-technical background and build strong relationships with stakeholders
• Critical thinking skills and a willingness to challenge others in a supportive manner to drive improvements and the best result for our stakeholders
• The ability to be considerate and sensitive to how people are feeling throughout the programme and able to adjust approach accordingly
• Project management skills e.g. creation and oversight of plan and approach

• Change Management experience ideally with an understanding of human centric change mythologies.
• Previous project experience either within the project or as a key SME.
• Experience creating and/or delivering training
• Excellent organisational and problem-solving skills

At Boots we believe in your potential. Youll have access to various career development opportunities allowing you to grow and thrive in your role.

• Boots Retirement Savings Plan
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discounts MyBoosts there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.

A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.Be brilliant with Boots.