Administrator

The Role

This is a varied and fast-paced office-based role at the heart of the business. Youll be responsible for Handling incoming enquiries speaking with customers and contractors and ensuring work is scheduled tracked and completed efficiently.

Youll deal with a wide range of enquiries help manage workflow and support both the operational and commercial side of the business. This role would suit someone who enjoys problem-solving communicating with people and taking ownership of their work.

There is genuine scope to develop this role as the business grows particularly for someone interested in property operations or office management.

Key Responsibilities

• Handling incoming calls emails and messages from customers and contractors
• Logging new jobs accurately and updating internal systems
• Scheduling trades and subcontractors
• Liaising with customers to confirm details arrange access and provide updates
• Chasing quotations & Invoices including following up where required
• Assisting with basic accounts tasks and system communications
• Supporting workflow by helping source and onboard new subcontractors
• Maintaining accurate records of jobs conversations and documentation
• Carrying out general office administration and supporting the wider team
• Assisting with health & safety checks and general compliance tasks
• Supporting with online presence of the company including Social Media

About You

Were less concerned with formal qualifications and more interested in attitude capability and potential.

You are likely to be:

• Organised methodical and comfortable assessing and prioritising own workloads
• Confident speaking to customers and contractors by phone and email
• Comfortable using Microsoft Office and learning new systems
• Proactive reliable and willing to take responsibility
• Interested in property maintenance or how a service business operates

Experience in an office customer service property or service-based environment would be helpful but not essential for the right person.

What We Offer

• Competitive salary (depending on experience)
• Full-time stable position with a growing local business
• Training and support to develop your skills
• Clear opportunities to take on more responsibility over time
• 21 days holiday plus bank holidays (increasing with service)
• Pension scheme
• Supportive friendly team environment

Interested

If youre looking for a role where you can genuinely contribute learn and grow within a busy property maintenance business wed love to hear from you.

Please send your CV along with a short note explaining why this role interests you.

Required Experience:

Unclear Seniority