Admin Order Processor

Job Title: Order Processor / Administrator

Location: Surrey

Salary: Competitive depending on experience

We are currently seeking an experienced Order Processor / Administrator to join a busy and growing home improvement

business specialising in windows doors conservatories and associated products.

This is a varied office-based role that would suit someone with strong administration skills excellent attention to detail and

previous experience within the fenestration construction or home improvement sectors.

Key Responsibilities

Processing customer orders accurately and efficiently using the companys CRM system.

Managing and updating customer records and order information.

Handling customer enquiries via telephone and email.

Providing support to installation teams and responding to fitter queries.

Liaising with internal departments to ensure smooth order progression.

Producing and distributing reports as required.

Monitoring order status and updating customers on progress.

Answering incoming calls and directing them to the appropriate department.

Assisting with scheduling and general office administration duties.

Maintaining accurate records and documentation.

Supporting management with ad hoc administrative tasks.

Requirements

Previous administration and order processing experience.

Strong IT skills and confidence using CRM systems.

Excellent communication skills both written and verbal.

Highly organised with strong attention to detail.

Ability to prioritise workloads in a fast-paced environment.

Professional and customer-focused approach.

Experience within the window door glazing or home improvement sector would be highly advantageous.

The Ideal Candidate

Experience using AdminBase Business Micros or similar industry software would be beneficial.

Comfortable dealing with customers surveyors fitters and suppliers.

Proactive and able to work independently.

Positive attitude and strong team player.

This is an excellent opportunity to join a well-established business offering long-term stability and a friendly working

environment.

Job title alternatives for advertising:

Order Processor

Sales Administrator

Contracts Administrator

Installation Administrator

Customer Service & Order Processor

Fenestration Administrator

Operations Administrator

Order Processing Coordinator