Academic Adviser, Center for Continuing Studies

Widener University is currently seeking an Academic Advisor in the Center for Continuing Studies. Reporting to the Associate Director of Advising & Retention the Academic Advisor supports the academic advisement and success of Continuing Studies students including high school undergraduate certificate and graduate learners. This role provides direct advising and student support assists with recruitment and retention efforts and collaborates across departments to support student progress and satisfaction.

DUTIES AND RESPONSIBILITIES (including but not limited to):

Essential Duties:

Academic Advising & Student Support

• Provide individualized academic advising aligned with university policies and program requirements.
• Monitor student progress and communicate important academic deadlines requirements and policies.
• Serve as a point of contact for student questions and concerns referring complex issues to appropriate leadership as needed.
• Conduct outreach to support student retention and academic success.
• Assist students with the application course registration and enrollment processes.
• Review and provide guidance on transfer credits for undergraduate students in collaboration with appropriate offices.
• Assist with graduation application processes including reviewing student records and communicating outcomes.

Recruitment & Enrollment

• Support recruitment efforts by engaging prospective students and providing program information.
• Maintain consistent communication with prospective and current students via phone and email.
• Collaborate with Admissions and University Relations to support a smooth and student-friendly application process.
• Assist in tracking recruitment and enrollment data as needed.

Marketing & Communications

• Assist with development and distribution of program information and marketing materials.
• Support communication efforts including preparation of Academic Honors and Deans List notifications.

Secondary Responsibilities:

• Perform other job-related duties as assigned or directed to support departmental needs and align with the mission of Academic Affairs in Center for Continuing Studies and Widener University.

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

• Bachelors degree in Higher Education Counseling or a related field. An equivalent combination of experience and education may be considered.
• One (1) years of experience working with students in a higher education or related setting.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office (Outlook Word Excel PowerPoint) and ability to learn new systems.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong attention to detail and accuracy in communication and recordkeeping.

Preferred:

• Masters degree in Higher Education Counseling or a related field.
• Experience with student information systems.
• Background in continuing education and/or online education.
• Prior experience in academic advising and student data reporting.

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

• Standard office setting with frequent interaction via phone email and in-person.
• Occasional evening and weekend hours based on student needs.
• Must be able to sit at a computer for extended periods.
• Ability to lift up to 20 lbs.
• Valid drivers license and ability to travel within a 50-mile radius.
• Mobility across campus buildings and workstations.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty staff and students from a variety of backgrounds cultures and personal experiences are welcomed and can are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age color national origin race religion disability veteran status sex sexual orientation gender identity genetic information or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location consistent with Wideners Flexible Work policy.

Widener University an independent metropolitan doctoral-intensive university connects curricula to social issues through civic engagement. Dynamic teaching active scholarship personal attention and experiential learning are key components of the Widener Experience. Located in Chester PA Wideners main campus is nestled between Philadelphia PA and Wilmington DE with Law Schools located in both Harrisburg and Wilmington. For more information about the university please visit our website at .

EOE M/F/V/D