Consultant

This role partners with strategic clients to drive business growth through a consultative approach delivering actionable insights strengthening client relationships and maximizing the value of NielsenIQ solutions. The successful candidate will work closely with clients and internal stakeholders to identify growth opportunities address business challenges and ensure exceptional service delivery that supports long-term client success.

Responsibilities

• Develop strategic client growth plans by aligning business priorities identifying opportunities and driving execution against agreed objectives.
• Monitor client feedback and proactively coordinate cross-functional stakeholders to address client challenges implement solutions and continuously enhance the client experience and service delivery.
• Manage client relationships and collaborate with Analytics Insights and Customer Service teams to ensure high-quality delivery and actionable business recommendations.
• Lead client relationship management throughout issue escalation processes partnering with internal stakeholders to ensure timely and effective resolution.
• Own the Net Promoter Score (NPS) process and results ensuring service quality meets client expectations and that client escalations are addressed promptly.
• Partner with Commercial teams to ensure client requirements and service expectations are reflected in account plans and commercial discussions.
• Identify growth opportunities through day-to-day client engagement and collaborate with Commercial teams to support business development initiatives.
• Provide leadership and guidance across cross-functional teams supporting assigned client accounts to ensure an exceptional client experience.

Qualifications :

• University degree with a minimum of 8 years of relevant experience in client servicing market research consulting consumer insights marketing consultancy or related fields.
• Strong understanding of client sales and marketing challenges and the ability to translate insights into actionable business recommendations.
• Demonstrated leadership experience managing strategic clients projects or cross-functional teams.
• Strong analytical and problem-solving skills combined with excellent interpersonal capabilities.
• Ability to work both independently and collaboratively in a team environment.
• Excellent verbal and written communication skills in English and Turkish.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit

Want to keep up with our latest updates

Follow us on: LinkedIn  Instagram  Twitter  Facebook

Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

No

Employment Type :

Full-time