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Customer Service Sea Cargo Import

Cargo-partner

Job Location:

Bangkok - Thailand

Monthly Salary: Not provided by the employer

Posted: 28 May 2026 (30+ days ago)

Application Deadline: 23 September 2026

Vacancies: 1 Vacancy

Job Summary

cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air sea land transport and warehousing services with special expertise in information technology and supply chain optimization. The company operates over 160 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform cargo-partner ensures easy cooperation and full transparency throughout the supply chain. Since January 2024 cargo-partner has been a member of the Nippon Express Group. We lead by example with integrity focus on forward-thinking strategies and actions and create impactful initiatives that drive sustainable growth and innovation.

We find the way by taking it personally.

cargo-partner Thailand was established in 2008 and is one of the rapidly growing organizations in the country. Currently the company employs around 100 employees in three locations: the Bangkok headquarters the Bangkok airport office and Laem Chabang office.

Were currently looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position please submit your application with the detailed resume in English byApply Now.

We provide a suite of comprehensive benefits to our employees:

Medical care insurance including dental coverage
Provident fund
Hybrid work arrangement (1 day/week)
Mental health program
Professional support training & development
Leave for vacation medical marriage maternity birthday compassionate
Retirement benefits

We recognize good performances through:

Going the Extra MileAwards
Long service awards
Employee referral programs
Sales incentive bonus
Operation incentive program
Annual salary & bonus reviews

Job Description

Create job files and issue reconciliation sheet after shipment completion.
Co-ordinate with sales/customer/ and overseas agent & Key account for obtaining shipment instruction and follow the SOP requirements.
Co-ordinate with customer/carrier/supplier and related department for import process.
Follow up order with CPL overseas Agent and keep customer informed of the cargo movement.
Handle all relevant import documents.(Arrival Notice D/O Freight invoice POD etc)
Take personal responsibilities for solving problem To follows up request and / or problems that customers experience.
Check quality and accuracy of works to meet company standard and objectives.
Recheck debit/credit from overseas & complete Billing to customer overseas agent & all vendors.
Provide additional services beyond the call of duties.
As assigned by Team Leader / Manager.

Qualification

Bachelor degree with at least 2 years experience on Freight Forwarder
Solid knowledge in Sea cargo
Strong background in Freight forwarding Shipping or Logistics field especially in Freight forwarding industry.
Basic computer knowledge / skills in MS Office (Word Excel PowerPoint).
Cargowise One know-how in related functions.
Fluent in English language.
Self-confident with positive attitude.
Strong negotiation skills.
Able to work under pressure.
Able to handle the conflict cases and have a strong resolution skill.
High Responsibility flexibility and Discreetness.
Excellence on communication skill.

For over 40 years cargo-partner has flourished in the logistics industry delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve now becoming a top 5 global player. As an end to end info logistics provider we pride ourselves on offering a comprehensive portfolio of air sea land transport and warehousing services.

With a unique focus on information technology and supply chain optimization we empower businesses to thrive in todays fast-paced world. Join our dynamic team where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured creativity is celebrated and together we take pride in making a difference.

Discover more about ourMission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race color religion gender sexual orientation gender identity national origin age disability or any other legally protected characteristics. We welcome and encourage applications from all individuals regardless of background.

Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow

Ready to get things moving Join our team!

Learn about Life at cargo-partnerhere.

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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

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About Company

Cargo-partner

cargo-partner is a dynamically growing, midsized specialist for transportation and integrated logistics with particular strength in oversea’s solutions.

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