Contract

Job descriptionKey ResponsibilitiesTeam Leadership & PerformanceLead a high-volume Customer Support team driving performance against SLAs quality productivity response time resolution time and backlog targets.Coach train motivate and hold agents accountable through QA scoring 1:1s per

Job descriptionKey ResponsibilitiesTeam Leadership & PerformanceLead a high-volume Customer Support team driving performance against SLAs quality productivity response time resolution time and backlog targets.Coach train motivate and hold agents accountable through QA scoring 1:1s per

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