Site Reliability Engineer

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud data and AI in real time everywhere. Thousands of customers including more than 30 of the Fortune 100 trust the Netskope One platform its Zero Trust Engine and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope our technology is driven by our greatest strength: our people. We believe that belonging powers innovation and success is both personal and organizational. We embrace differences in gender ethnicity beliefs ability and identity creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work grow their careers through continuous education and mentorship and lead with transparency and curiosity. Join a team where you belong where you are encouraged to be an entrepreneur and where together we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us onLinkedIn andInstagram.

About the role

As a Site Reliability Engineer you will join a team of software engineers focused on improvingavailability latency performance efficiency change management observability emergencyresponse and capacity planning of the Netskope platform. You will design develop andimplement strategies and solutions that improve the reliability of Netskopes production will contribute to key initiatives and innovations through designing building and automatingcomplex computing systems based primarily on microservice architectures.

Essential Functions:

• Embrace our corporate culture by fostering collaboration without boundaries encouraging teamwork and communication that is clear open and honest.
• Partner closely with our development teams and product managers to architect and buildfeatures that are highly available performant and secure.
• Develop innovative ways to smartly measure monitor & report on service andinfrastructure health.
• Drive efficiencies in systems and processes: capacity planning configurationmanagement performance tuning monitoring and root cause analysis.
• Design develop test document and implement strategies processes automation andsolutions for Netskopes production services.
• Understand and be able to communicate the nonfunctional requirements for the systemand services (security reliability scalability maintainability etc.).
• Become a subject matter expert on all aspects of designated Netskope productsservices and their dependent infrastructure in order to support and improve thereliability function and scalability of these solutions.

Required Experience:

• Bachelors Degree or higher in Computer Science Engineering or combination ofcomparable education and experience typically obtained by 5 or more years related workexperience.
• 3 years experience with designing building and managing complex computingsystems including 1-2 years experience as a Site Reliability Engineer.
• Experience with working with private or public cloud services in a distributed highlyavailable and large scale production environment.
• Experience with analyzing systems and software to drive the improvement of availabilityperformance scale and efficiency of microservices.
• Experience with algorithms data structures complexity analysis and software design.
• Experience with reviewing and supplying non-functional business requirements andfunctional specification.
• Demonstrated ability to debug and optimize code and automate routine tasks.
• Demonstrated ability and willingness to act as subject matter expert trackingtechnology/industry trends and to provide data driven reasoning for recommendingtechnology paths.
• Excellent verbal and written communication skills.

Desired Experience:

• Demonstrated ability to sanitize and automate a rapidly growing global system.
• Extensive TCP/IP knowledge and experience with network flow analysis and tuning.
• Experience with operational support systems automation IaC tools and CI/CD tools.
• Knowledge of the Agile project management methodologies.
• Knowledge in a variety of programming languages including Python C C Go Rust.
• Experience with modern cloud and virtualization technologies (Docker KubernetesAWS GCP KVM OpenNebula OpenStack or any orchestration platforms)
• Established track record for providing valuable technical details to developers andengineers.
• Established track record for providing valuable feedback during the planning andimplementation of existing projects.

#LI-SC3

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity/expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us please refer toNetskopes Privacy Policyfor more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information or visiting ourNetskope Careers site.