Sales Development Representative

Crimson Education is the worlds leading college admissions consulting firm with over 1490 Ivy League offers and 2410 to the US Top 15. We help ambitious students gain admission to the worlds top universities through expert-led guidance and proven data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications

• Professors and PhD teaching fellows from leading universities to guide students through original independent research with pathways to selective peer-reviewed publication or conference presentation

• Past ISEF winners and judges who coach students to compete for state national and international science fair awards

• Capstone project mentors who help students design and scale leadership initiatives with real-world impact measurable outcomes and credible external validation

Were backed by leading VC firms including Tiger Global Heal Partners IceHouse Ventures and Movac and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide including the US Canada UK Singapore Japan Hong Kong Australia and New Zealand.

This is a full-time hybrid position based in Taipei. The work schedule follows a TuesdaySaturday workweek with onsite office days on Tuesday Wednesday and Friday and remote work on Thursday and Saturday (10:00AM - 7:00PM).

The ideal candidate will be able to build rapport easily be customer-obsessed and have a growth mindset. The purpose of this role is to be the first point of contact for incoming leads and potential clients ensuring a smooth customer experience across a variety of Crimson programs by:

• Managing contacting and qualifying inbound warm/hot leads to Crimson Taiwan

• Providing resources to leads to inform them of opportunities with Crimson

• Working as part of a high-performing team to provide the best experience to potential Crimson students

• Working schedule

• Making calls and responding to inquiries from leads to qualify them for sales processes ensuring that data is diligently accurately entered and managed within

• Crimsons Client Relations Management (CRM) system Salesforce

• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce

• Track Crimson events and plan accordingly to reach out to the event leads

• Schedule meetings for the leads to meet with Crimsons Academic Advisors an Country Manager

• Planning and running local events to increase brand awareness for Crimson

• Establish develop and maintain positive and professional customer interactions and relationships for Crimson

• Continuously improving sales techniques and processes and enhancing industry knowledge

• Engaging in outreach activities such as presenting at school talks careers expos and Crimson seminars when required

• Attending industry events as required

• Collating fortnightly sales reports in an accurate and concise manner for management

• Proficient in English/Mandarin - Spoken/Written

• Experience in Customer Service Customer Success

• Experience in university admissions (US & UK as priority) will be preferred but not required

• Excellent communication skills

• Excellent organization skills

• Professionalism Time and Stress Management Confidence Positive attitude (patience empathy) Willingness to learn and go the extra mile

• Experience in the Education or professional services (e.g. marketing agency financial services management consulting hospitality etc.) sector and using CRM (Salesforce) and multiple systems and platforms

• Rapidly growing start up with a flexible working environment where you will be empowered to structure how you work

• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year

• $1000 individual training budget per year we love to Level Up (its one of our core values)!

• Psychologist on staff

• Insightful fireside chats and workshops to help support our high-performing and ambitious team

• Radical Candor is a feedback approach we live by

• Were a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If youre passionate about growing in a fast-paced collaborative environment and want to work with cutting-edge technology then wed love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.