Applications Manager (eBeam)
Taipei City - Taiwan
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
Key Responsibilities
- Team Leadership & Capability Development: Lead and develop a team of Regional Applications Development Engineers. Build strong competencies in system understanding data analysis and application innovation. Drive onboarding training and knowledge scaling through best-known methods application notes and reusable learning materials.
- New Product Introduction & Product Development: Own applications development support during alpha and beta testing pilot validation and product deployment. Partner with Engineering teams to define product specifications and validate features for release.
- Applications Development & Innovation: Drive development of recipes methodologies data analysis tools and utilities. Improve system performance throughput and efficiency through continuous innovation.
- Customer Use Case & Product Alignment: Translate customer requirements into application solutions and product enhancements. Ensure alignment between product capability and customer process flows while incorporating field feedback.
- Knowledge Development & Scaling: Lead creation of best-known methods application notes and training materials. Ensure solutions are reusable and scalable across regions to enable efficient deployment.
- Cross-Functional Leadership: Collaborate with Customer Engagement Applications Product Marketing and Engineering functional teams to align priorities and ensure successful product development and deployment.
- Technical Problem Solving & Escalation Support: Provide leadership in resolving complex technical issues driving root cause analysis and delivering sustainable solutions. Ensure feedback loops are incorporated into product improvement and methodology development.
Preferred Qualifications & Experience
- Education and Experience: Masters degree or higher in Engineering Physics or a related field with 5 years of semiconductor or capital equipment experience.
- Operational Excellence: Ability to manage multiple parallel tasks and competing priorities effectively maneuvering between internal and external customer demands while maximizing team throughput and responsiveness.
- Customer Orientation: Strong customer-facing skills with experience in leading technical engagements demos and escalations and building trusted relationships with key stakeholders.
- Technical Expertise: Deep understanding of system behavior and application workflows enabling extraction of maximum value from products to meet customer needs.
- Domain Knowledge: Strong background in semiconductor manufacturing wafer defect inspection & review and metrology. Prior experience in scanning electron microscopy (SEM) based inspection systems is a plus.
- Advantage: Solid understanding of semiconductor manufacturing processes (lithography etch deposition CMP etc.)
Minimum Qualifications
- Masters degree or higher in Engineering Physics or a related field with 5 years of semiconductor or capital equipment experience.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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Required Experience:
Manager
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more