E-Commerce Specialist

At ARKET every customer interaction is an opportunity to inspire. We are now looking for an E-Commerce Specialist to join our Digital CX team and help create engaging digital experiences that support both our customers and our business goals. 

In this role you will work across several areas of our e-commerce operation including customer communication content management campaign execution and site optimization but your main responsibility will be our newsletter channel.   

What you will do 

In this role you will: 

• Coordinate and execute newsletters across multiple markets languages and customer segments. 
• Support the planning setup quality assurance and delivery of newsletter campaigns. 
• Work with A/B testing audience selections and performance follow-up to continuously improve customer engagement. 
• Manage and publish content across ensuring accuracy consistency and timely execution. 
• Create and manage promotions vouchers and campaign activities across digital channels. 
• Maintain and optimise search functionality product recommendation areas and customer-facing site experiences. 
• Ensure products are enriched with accurate attributes and information to support successful launches across markets. 
• Act as a superuser for relevant e-commerce systems and contribute to improving digital processes and ways of working. 

Who youll work with 

You will be part of ARKETs Digital CX team and work closely with colleagues across CRM Merchandising Product Marketing Brand and Customer Experience. This is a highly collaborative role where you will contribute to shared business goals while working cross-functionally with multiple teams across the organization. 

Qualifications :

We are looking for someone who has: 

• A few years experience of working within e-commerce digital operations online merchandising CRM or a similar digital business environment. 
• Experience working with newsletters email marketing CRM campaigns or customer communications is highly valued. 
• Experience working with content management systems e-commerce platforms or other digital tools and systems. 
• Hands-on experience coordinating digital campaigns newsletters website content or customer communications. 
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment. 
• A proactive approach to problem-solving and the confidence to take ownership when challenges arise. 
• An interest in digital customer journeys and how content communication and site experience contribute to commercial performance. 
• The ability to quickly learn new systems processes and ways of working. 
• Excellent communication and stakeholder management skills. 
• Fluent English communication skills both written and spoken. 

Experience within fashion retail is considered a merit but we are primarily looking for someone with a strong interest in e-commerce and digital customer experiences. 

Behaviours based on our values  

• Delivery & Execution: Ability to produce high-quality accurate work prioritise effectively and meet deadlines. You should also be able to demonstrate resilience under pressure. 
• Problem Solving & Judgment: Ability to analyse issues logically use data and evidence to guide decisions & anticipate and address issues before they arise. 
• Communication: Able to communicate clearly in writing and verbally you should be able to explain technical or complex points simply and keep stakeholders informed and updated. 
• Collaboration: Abiliity to work constructively with other colleagues share knowledge and support teammates. You should also be openminded and accept feedback professionally. 
• Adaptable & Curious: You should be able to adjust to changing priorities learns new tools and processes quickly and show curiosity and self-development 

Additional Information :

This is a full time temporary contract for 12 months based at our Head Office in Södermalm Stockholm.  

If you feel this opportunity is exciting feel free to apply by sending in yourCV in Englishas soon as possible but no later than 21/8 2026. Due to data policies we only accept applications through our career page. 

We value collaboration and believe that great ideas thrive when we work closely together. Therefore this role is primarily office-based with four days per week at the office to foster teamwork and engagement. One day per week youll have the flexibility to work remotely. 

Please note this position is offered on a local contract therefore you should have the legal right to work in Sweden before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.   

WHO WE ARE  

ARKET is a modern-day market with a Nordic soul offering a mix of fashion homeware and a café while having quality sustainability and transparency at the core of our business. ARKETs mission is to democratise quality through widely accessible well-made durable products designed to be used and loved for a long time. Learn more about ARKET here. 

WHY YOULL LOVE WORKING HERE 

We offer all our employees attractive benefits with broad development opportunities. All our employees receive a staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here. 

In addition to this Sweden-based colleagues also receive: 

• 30 days holiday 
• A collective agreement which includes pension and life insurance 
• Wellness benefit 4000kr/year 
• Benify Benefits Portal 

JOIN US 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application.   

We look forward to hearing from you  

Remote Work :

No

Employment Type :

Contract