Technology Product Owner Depot Solutions

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We exist to help the organisation rise adapt and grow using technology that is innovative integrated reliable secure and designed around real operational needs.

The Product Owner Depot Solutions is responsible for owning and evolving a portfolio of business-critical legacy and enabling technologies that support World Couriers global depot warehouse document management vendor management and finance-related workflows. This includes the platform used by depots for operational processes as well as enabling platforms such as Filebound and key liaison responsibilities with Finance applications including Tradeshift SAP S/4HANA and EWM.

Why this role matters

Legacy and enabling technologies are foundational to how World Courier operates day-to-day across global depot and warehouse environments supports critical depot workflows such as inbound processing outbound movement quarantine handling returns kitting and related operational activities. Enabling technologies such as document management and finance-adjacent applications ensure operational processes remain connected compliant auditable and aligned with enterprise systems.

A key measure of success will be the ability to stabilize simplify and modernize this mixed portfolio of custom and commercial off-the-shelf platforms while ensuring strong vendor performance effective stakeholder engagement and practical alignment with broader transformation efforts such as SAP S/4HANA and EWM-enabled process evolution.

What youll do

Product Ownership & Delivery

• Co-own and manage the product backlog for legacy and enabling technology platforms ensuring clear prioritization aligned to depot operations compliance finance vendor performance and enterprise transformation priorities.
• Drive delivery in an agile environment working closely with engineering delivery support vendor and business teams to deliver reliable enhancements fixes upgrades and process improvements.
• Translate operational finance compliance and vendor management needs into well-defined user stories acceptance criteria prioritization decisions and measurable outcomes.

Product Scope & Evolution

• Own product delivery across:
  • CTM-STAR legacy depot and warehouse technology supporting inbound outbound quarantine returns kitting and related operational workflows as well as its successor product(s)
  • Enabling technologies that support operational execution documentation workflow management vendor oversight and compliance
  • Finance application touchpoints and liaison responsibilities with platforms such as Tradeshift and SAP S/4HANA
• Continuously evolve the portfolio to support:
  • Operational reliability and efficiency across global depot processes
  • Modernization of custom and COTS platforms without disrupting critical business operations
  • Clear integration and process alignment with enterprise systems and finance applications
  • Improved vendor accountability service quality and roadmap transparency
  • Compliance auditability security and data quality improvements across the portfolio

Alignment & Collaboration

• Co-own the product vision and roadmap operating in a two-in-a-box model with business stakeholders across operations depots finance compliance and support functions.
• Serve as a liaison between World Courier technology teams depot operations Finance application teams enterprise SAP stakeholders and external vendors to ensure priorities dependencies and delivery plans are understood and coordinated.
• Align with peer Product Owners and Product Group Managers to manage cross-product dependencies integration impacts support handoffs and modernization sequencing.

Continuous Improvement & Innovation

• Stay abreast of emerging technologies warehouse and depot operations trends SAP S/4HANA and EWM capabilities document management practices vendor management models and modernization patterns for mixed custom and COTS portfolios.
• Identify practical opportunities to simplify workflows reduce manual effort improve data quality strengthen controls and increase operational resilience across legacy and enabling platforms.
  • Small enhancements and usability improvements
  • Platform upgrades technical debt reduction and modernization planning
  • Security compliance audit integration and vendor performance improvements

What were looking for

Youll thrive in our team if you:

• Have a strong appreciation for operational technology that underpins critical depot warehouse finance and compliance processes
• Are comfortable working across legacy platforms custom solutions and commercial off-the-shelf software while balancing stability modernization and business value
• Bring disciplined vendor management stakeholder engagement and cross-functional coordination skills to complex enterprise technology environments

Experience that will help you succeed:

• Strong experience as a Product Owner in agile environments ideally supporting operational platform enterprise application or back-office technology portfolios.
• Strong understanding of depot warehouse supply chain logistics finance document management or enterprise operations technology.
• Good working knowledge of SAP S/4HANA EWM and related enterprise integration or process impacts.
• Experience managing or partnering with vendors for COTS platforms including roadmap discussions service performance issue escalation release planning and commercial awareness.
• Ability to balance strategic modernization priorities with continuous delivery operational stability regulatory expectations and support needs.
• Strong stakeholder engagement skills across depot operations finance compliance technology support and external vendor teams.
• Experience working in globally distributed and matrixed organizations.
• Experience in a regulated environment such as healthcare logistics is highly desirable.

What success looks like in this role

• Critical operational workflows are improved via technology
• A clear business-aligned roadmap for legacy and enabling technologies that balances stabilization modernization vendor delivery and operational value.
• Strong alignment with Finance applications SAP S/4HANA document management and enterprise systems to support integrated ways of working.
• Improved vendor accountability release discipline service quality issue resolution and roadmap transparency across COTS platforms.
• Continuous delivery of incremental value through enhancements upgrades simplification technical debt reduction and compliance improvements.
• High stakeholder confidence across depot operations finance technology compliance support and vendor teams.

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Requirements

Bachelors degree in business administration marketing communications product management economics healthcare administration or a related field or equivalent experience required.
Masters degree in business administration marketing communications product management economics healthcare administration or a related field or equivalent experience preferred.

10 years of experience in product management product strategy commercialization innovation marketing or a related field required.
5 years of experience in a management capacity required.

Certification in project management customer success management service management agile delivery or product implementation preferred.

Why join World Courier GDATS

Youll have the opportunity to:

• Play a key role in a re-imagined IT function
• Work with smart committed people who care about doing the right thing

• Shape modern resilient operationally critical technology capabilities that support global depot warehouse finance and compliance processes
• Work within a collaborative product-led organization driving digital transformation.

• Make a real difference to how people experience technology every day

• Work in a purpose-driven business that makes a difference to peoples lives delivering essential pharma logistics services

How youll be working

• This role operates within a global matrixed IT organisation working closely with Design Engineering Delivery and business stakeholders.
• Collaboration across time zones and regions is required
• Flexible and hybrid working arrangements apply in line with World Courier policies

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned