Supply Chain Manager, Relay Operations Center Disruption Management

Amazons Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU fulfillment centers and our associated fulfillment network.
Role involves managing daily Service Levels driving KPIs apart from driving continuous improvement process and cost initiatives in the network.

An ideal candidate has a background in Supply chain/ transportation and excellent program management skills. He/she has the ability to pull and analyze data with ease drive process improvements standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.

Key job responsibilities
- Continual tactical communication with external customers (Carriers Vendors/Suppliers) and internal customers ( Finance Tech Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel Access SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
- Develop Key performance metrics to assist with driving business results.
- Identify and eliminate root causes of defects in order to drive efficiency in Amazons transportation operations.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.
- Work within various time constraints to meet critical business needs.
- Excellent communication both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals and present these finding in a review forum.
- Propose improvements to our software and other tools for ease of use as well as efficacy.

- Bachelors degree or equivalent in business operations logistics supply chain or engineering
- Experience in program management logistics operations supply chain transportation or equivalent
- Experience leading cross-functional projects and managing large complicated programs
- Experience delivering results for large cross-functional initiatives/projects or experience in creating process improvements with automation and analysis
- Experience with Excel including use of complex formulas and pivot tables to manipulate large datasets and interpret results
- Experience with tools/systems to analyze data including Excel Access SQL or other data management systems
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in English-language communication skills both written and verbal

- Experience that includes strong analytical skills attention to detail and effective communication abilities

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