Representative Orden Entry ADC Madrid

Primary Objective of Position

• Managementandrecording ofall documents for billing. Orders. Credit notes. (Cancellations and corrections returns and determinations)call toexternal customers. (Information from price referencesexpirationdates troubleshooting confirmation of shipments queries to the stock ofemergency etc.)

Major Accountabilities

Ensures that all activities are performed in compliance with quality system requirements.

• Call internal clients.

• Commercial peoplemanagersand staff ofservice mainly.

• Management of incidents in billing and competitions in collaboration with the Department ofcreditandcollections.

• Coordination with the Planning Department in Germany the urgent needs of customers. Managing theDelkenheim/Breda information about backorders and changes of List Numbers for the management of the transmission of such information to the various local departments.

• Resolutionof backorders with Germany having a stock of manual assignment for the orders with highest priority.

• Releasedatesinformation of productson Backorder andsendingthis information to all our internal and external customers.

• ofinvoices packing slips and all kinds of documentation necessarytoeach customer. Daily maintenance of the file of orders.

• Maintenance of the orders for the audit file.

• Processing Prices for offers andPublictenders in the Invoice System.

• Creating the customers data in the Invoice (data verification for shipment to A.I coding of data bank and high in the system.)

• Receptionprocessingand resolution of incidences of customers.

• Provide complete administrative tasks and customer service support.

• Manage and process customer orders and coordinate daily deliveries.

• Maintaining liaison with the delivery of equipment delivery schedules.

• Support the control of Department of the customers credit account

Profile
Education

• FPII in Administration or University Degree.

• Relevant experience may be substituted for the FPII or degree.

Background

• Business Orientation

• PC Skills

• Preferably knowledge in SAP/ AS 400