Ops Intern Projects, Documentation & Quality

Location: Barcelona Type: Full-time

Were hiringand were doing it the Frekuent a world where technology moves fast we move with purpose. If youre ready to make your next big move and create something meaningful youre in the right place.

Being part of our dream team isnt just about a job its about enjoying the frekuency. If youre ready to be part of this journey and grow together join us and make a real impact.

Get to know us

Frekuent is a fast-growing company redefining the payment experience helping businesses turn one-time buyers into lifetime clients through unique loyalty boosters. We believe that the secret to more sales is giving customers less: cashless contactless and effortless payment solutions that transform the way businesses operate. With Frekuent transactions happen in seconds keeping customers coming back for seconds.

Want to know more Check us out at .

Your contribution to the teamAt Frekuent were not just building payment solutions were creating seamless experiences that move businesses and customers forward. As an Operations Intern you will work directly with the operations team to support project management documentation and quality assurance activities across sectors such as vending gas stations laundromats EV charging stations and more.

What youll be doing

• Support the planning tracking and follow-up of cross-departmental operational projects ensuring deadlines and deliverables are met.
• Create and maintain structured documentation of processes procedures and internal policies (SOPs playbooks knowledge base).
• Support internal and external audits: preparing evidence organizing documentation and following up on corrective actions.
• Design and monitor quality control checklists and standards across operational processes (example: installations technical support warehouse).
• Identify process gaps or inconsistencies and propose improvements or standardization.
• Collaborate with different departments to gather requirements and translate them into clear actionable documentation.
• Help build and maintain dashboards and reports tracking project status quality metrics and audit outcomes.
• Participate in continuous improvement initiatives focused on process efficiency and compliance.

What You Will Learn

• Project management methodologies and tools applied to a fast-scaling operation.
• How to structure and maintain professional-grade technical and process documentation.
• Fundamentals of quality management and audit preparation in a regulated high-growth environment.
• Interdepartmental collaboration and stakeholder management.
• Best practices in process standardization and continuous improvement.
• Use of reporting and collaboration tools (Confluence Zoho Analytics Make etc.).

Who were looking for

• Currently enrolled or recently finished a Bachelors or Masters degree in Engineering Business Administration or related fields.
• Highly organized detail-oriented mindset with a strong interest in process quality and structure.
• Strong written and verbal communication skills you know how to make complex information clear.
• Solid command of Excel/Google Sheets. Experience with documentation tools (Confluence Notion) or quality frameworks is a plus.
• Spanish; professional level in English.
• Availability: Able to commit to a 40-hour workweek.
• Strong execution and problem-solving skills youre not afraid to tackle challenges head-on.
• Takes accountability and consistently owns the outcome throughout the process.
• Embraces feedback as an opportunity for growth.
• Naturally proactive always looking for ways to move projects forward.
• Comfortable speaking up and proposing bold creative ideas that add value.

Whats in it for you:

A hybrid model that works Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.

Flexible schedule because we trust you to own your time and your outcomes.

A dynamic fast-growing environment where each day is unique and every idea counts.

A collaborative mindset surrounded by people who genuinely enjoy building together.

Regular afterwork & teambuilding events activities to relax connect and strengthen team bonds.

Why youll love it here

At Frekuent we believe our success is built on our people. Were a team of non-conformists committed and solution-driven individuals who know that infinity is the limit when it comes to innovation. With plenty of room for personal and professional development we value creativity ownership and collaboration all driven by a strong culture that fuels our growth.

Being authentic isnt just a value its our belief that embracing who we are and appreciating diverse backgrounds experiences and opinions is what truly enriches us.

If youre ready to jump into an exciting environment and make a real difference this is the place for you.

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